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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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The process was easier than I thought, price was right and delivery fast. All of my main issues as a customer were covered!
If only if when selecting gender frames, only the right ones appear. Buying eyeglasses from Eyebuydirect would be easy and fast. Over all everything went the way that it should be. For now I am not disappointed with the purchase.
It is a very good experience buying my eyeglasses online, it is easy, fast and cheaper.
Very good lenses. I like it. Thank you very much..
Great price … nice quality… fairly quick shipping. I've bought several over the years. Consistently excellent— would be nice if a free case was included. The soft cloth is appreciated however … dollar for dollar I'll buy in the future and recommend others
I have progressive and prism prescription which makes it hard, and expensive, to find quality glasses. I purchased my first pair from EyeBuyDirect and immediately saw their quality. Besides being super stylish, they were my exact prescription. Just be careful when sifting through frames because not all frames support all prescriptions types. I had my mind set on a few frames, only to find out my prescription didn't work in them. Tip: try searching by your prescription using the menu tab.
Easy and quick from decision, to ordering to receiving.
After a nightmare and very costly situation with glassesusa I was forced to go elsewhere. I have a complex Rx and was worried there wasn't enough selection at other retailers. I was so pleasantly surprised that eyebuydirect was able to do my Rx and had on trend frames that worked for me. I love the custom sunglasses options as well. Shipped fairly quickly and customer service appears to be on point though I didn't use it. Good communication about order updates.
I only wanted to see womens frames in size Small, but even with using the filters I was shown frames that only were available in Medium.
Great selection and the prices are less than half the price of my local optometrist!
Great website and very easy to understand and navigate.
I really liked the frames, they fit perfect, but wrong prescription. I spoke with a wonderful person who helped me with returning them and correcting the prescription for a new pair.
The website is easy to use. It's not difficult to choose your size of glasses, I would recommend ordering another pair soon.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members