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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great Easy experience on this site. I love the selection of frames. Not my first and won't be the last. Love it.
I would have rated you a 5 star, but, for each time that I went back to make changes or review my order, I had to re-insert info over and over again.
They glasses I order work just the way I want and are very stylish
Fast accurate. Good customer care. Great product. Longstanding customer
This is my fourth time using and barely get rewarded I should get a free pair by now
I recommend EyeBuyDirect more often than any other company or product. Inexpensive, good deals, great customer service and return/replacement policies.
Get all my glasses from here, recommend to everyone who gives me compliments
Always an easy and fast shopping experience with Eyebuydirect. I've purchased from them once before and was very satisfied with my purchase! Excited to get my new glasses!
Usually very good 4 out of 5 orders from here were great! One pair broke quickly - plastic frame.
Great products. Customer service - one person who was truly having difficulties. But other one corrected problem
Good products, easy to navigate selection, fast processing
I put in the designer promo code, but I accidentally typed in the wrong numbers when entering my credit card and the payment failed. When I re-entered my credit card information it said the promo code was used already and could only be used once, when I never got to actually use it. My order went from the roughly 277 it is, down to 177. So the hundred dollar difference was a big let down when I was excited to use the code to buy a more expensive pair than I initially intended.
They stand behind their products. They will exchange or replace if there is a problem.
I dint know why I am being forced to pay $60 fir thinner lenses when I have a very very mild thin thin thin lense prescription already. That's a scam!
Love my sunglasses, Horizon, would love pair of glasses in the same frame!
Long time customer. Great quality. I have only been disappointed once when I didn't receive my glasses.
Finding the right style, size, and something in your price range is quick and easy. There are many options available, and delivery is quick!
Three generations of my family shop from Eyebuydirect. We all love our glasses. Easy to shop. Quick mailing and quality glasses. None of us have disappointed in any of our glasses.
First time shopping for glasses ever. It was great to have so many options, virtually try them on and the cost is fabulous.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members