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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Easy and smooth I like the quality and the good service and quick shipping
I've been buying from this site for years. This is much more convenient and cheaper than buying from an actual optometrist.
Ordering a new pair to have a second pair and had a little scratch
I have ordered this frame 5 times now! I love the size and quality!
Every time I clicked back to the list of glasses from looking at a particular pair, the list started at the top again, making me manually find where I was. Why can't it just take me back to where I left off in the list.
No issues with the ordering process and no problems with the glasses. I have been using them for 3 years now. Best value anywhere. Quality glasses that hold up to life in the country.
Products are cute and have many options to choose from. Always have a pair for every occasion.
The glasses are definitely affordable and I appreciate the value! However, my pair broke almost immediately when my cat sat on them (my fault, but still quite flimsy).
I have purchased over 5 pairs of progressive glasses and frames all were fantastic!
Good service, fast and easy. I'm happy with the site and service.
Great customer service. Attentive and helpful. Dealing with helpful people on the Chat feature has really made my experience great.
I lost my first pair of glasses on a camping trip and refused to consider any other option. I simply reordered the same pair from eyebuydirect.
Easy to navigate thru site, decent prices for basic lenses, great selection, and best of all, amazing customer service. Still 5-stars but would be awesome if there was a way to find doctors in my area so I can be equally money-savvy.
Great product and quick service. Thank you! Will use again!
Love the pair I have and like that I can afford to have more than one pair to wear
EBD is amazing and I have always had a positive experience on all 4 pairs of glasses I have ordered so far.
Great prices with great selections. I have never had progressive glasses but these are the best.
The process was quick and easy. Glasses arrived in a timely manner
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members