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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I wish there was an option for point five in the pupillary distance category. On my prescription it says 66.5 however I am only able to choose between 66 and 67
Every pair we have purchased were great quality and great price. Customer service has been professional, and very good problem resolution providers.
All good. Great reputation with all people I've met that has glasses.
The prices without insurance from EBD are better than the ones offered by my insurance-- less than half the price.
Still decent quality, and all of them last longer than my prescription
Progressive lenses matched perfectly prescription. Frame nice
After about two years the protective coating starts coming off. And you cannot see through them. Twice I had to send back glasses to fix the incorrect prescription. They always get it right the second time. SECOND time is the charm
I've been sent readers many times when I've paid for progressives and upgraded premium progressives. I don't know what's going on with that
Bought 59 glasses, with tint anti scratch etc. Frames broke after about 8 months, but at that price no big deal. Went to order again, was going to order same frame but they are discontinued. So at least maybe they discontinued them because of breakage issues. Will keep buying here!
Great glasses at great prices. A customer service team that is friendly, fluent and eager to help!
I always buy my glasses off of eyebyedirect and i'm always satisfied with my purchase. Can't wait for my new glasses :)
We buy all of our family glasses from here. The price is right and their selection is huge!
The glasses are adorable
They are a perfect fit everything you purchase
Great quality for the price, especially when we have several family members needing glasses.
I do multiple orders for my clients, easy and affordable!
Quality eyeglasses, great customer service, fast shipping
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members