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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Lots of choices to fit your budget. I have ordered a few times I am happy
Variety is good, but could be better. Search feature is easy to use to find frames. Limited results for small/med frames sometimes.
Called for help while trying to order on line and she 1. Barely spoke English 2. Did not help me at all with code she told me to use a different device and that was all she could do
I loved my glasses, and the online instructions were so helpful.
Had an issue with a pair of glasses, then an issue with the return by post office and eyebuydirect refunded my money within days!
Sneaking a little $1.00 insurance tack on subtle check box is pretty sleaze, be direct with your consumers- we grew up with computers and notice things like this.
Excellent customer service. Always satisfied. Convenience of ordering is excellent.
I wear progressive lenses, so it's important that the lenses come so things aren't wonky. I've never had a pair come from Eyebuydirect that ever caused me any issues. Great price and great quality!
I find the glasses to be cheapish. The shipping takes too long and the promo codes NEVER work. There's always a reason why I can't get a discount. I buy the glasses cuz my kids like the frames. I buy mine from Zenni.
Love the site, easy to order and your glasses. Your support personal are good to work with. Thanks.
Love eyebuydirect for glasses. Makes life easier with glass buying.
Have ordered multiple pairs of glasses. Customer service is amazing. Prices are even better.
I bought 1 pair regular single vision prescription eye glasses and prescription sunglasses and they came fast and fit perfectly.
Much cheaper than buying at the optometrist's office. Great selection. But the price! Fantastic. Saved hundred's!
Super, rychlé, velký výběr a brýle jsou za solidní ceny, doporučuji
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members