EyebuydirectReviews 16,070

I ordered a pair of glasses copying my friend as I tried on a pair of my hers and loved them! I was really happy with my new glasses while I had them. The other day, I went to the gym and sat in the sauna... as I always have. After I left the sauna, I realized that my vision was completely blurry. At first I thought it was my eyes but then soon realized it was the lenses. I googled it and realized that high temperatures can ruin my frames... I asked around to friends and family and no one has ever heard of this being common knowledge... Unfortunately, when I live chatted with customer service, thinking I would have an understanding person and get some type of compensation for that bizarre situation, customer service said they could not help at all.

Money is tight and I was not intending to drop over $150 on new frames for a fluke accident that no one has ever heard of before. I am disappointed in the customer service and would not recommend.

I ended up ordering replacement lenses that will be here in over 2 weeks when I do not have backup frames...

This is my second time ordering from EyeBuyDirect. Syncing my insurance benefits was incredibly easy and there were an innumerable selection of quality frames for me to choose. I highly recommend EyeBuyDirect when purchasing your glasses. They will be more affordable than your optometrist and of the same if not better quality.

I have been buying from eyebuy direct for almost 6 years. At first it was just because I thought they were cute, now I don't have insurance and they are just as affordable and dependable as ever. And now they offer payment plans?! How much better can it get! I show this website to any and everyone who will listen. Stylish, classic, unique, they have something for everyone! I love this website! I pray they stay affordable with good quality and variety.

The website is super easy to navigate, and the check out process is beyond easy. I also appreciate the sales on high-end glasses.

My youngest daughter is super picky with her glasses. She found the pair she HAD to have on your site. Easy plug in for info, options priced fairly. A little slow on the delivery, but overall will issue you again when her next prescription update happens

The glasses I bought for myself have been great. I have only had one pair that fell apart and I couldn't get any help from your customer service.

I have ordered several times from Eye buy direct and your sales personal are very professional, knowledgeable and happy to help with telephone orders.
Thankyou for well trained staff.

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On previous order, EyeBuy calculated my intermediate glasses prescription for me, using my overall Rx, and those glasses have worked out well. But this time they said I needed to go back to my doctor for that intermediate Rx calculation.

Had cataract surgery, which made new glasses a must.Was able to easily adjust my order to get the price I wanted. Love the new glasses.

This is my second time ordering glasses through Eyebuydirect. Both experiences were easy and my glasses are made exactly as prescribed.

My prescription has changed a bit so time for a new pair. I really stay loyal to them because of the good pricing and great customer service.

Discount codes are hard to decipher. Even if it says the discount is for the lenses, it wasn't accepted because the frame is already discounted even thought the code is supposed to be for the lenses and not for the frame.

Customer service was great but the lenses aren't great. The quality definitely is not there when it comes to their lenses. The sunglasses are really not sunglasses. They are really just slightly tinted lenses.

The frames are affordable, and you can really control what you are paying for. I love this about eye buy direct because I care about my style. I'm very front facing for work, and I love to change my hair color and style to fit the room or just my mood. I'm constantly getting compliments on my frames be it the style, color, or variety. They always ask and I always tell them EyeBuyDirect! Where I get all my glasses and have yet to find a reason to switch.

I have had 3 glasses that have been flawless. The last pair of meta glasses that my insurance paid were sent incorrectly so i had to return them and will hopefully get my refund as it was a really weird order. The item was delayed in delivery and then when I received them, it was the wrong pair and wrong rx. A bummer because probably someone got my glasses incorrectly also. I used my vision insurance so while the customer service representative was awesome, she was limited to only being able to give my out of pocket cost refunded and I lost my vision insurance benefit for the year because apparently when you purchase meta ai glasses, eyebuydirect is a distributor and cant help with the whole 3rd party distributor and also vision insurance. So that being said, i would be timid to use vision insurance and purchase 3rd party name brand items and stick to the cheaper in house products and dont use insurance, otherwise you will
Lose your benefit and be out of luck. The representative was very helpful and kept saying it was unfortunate but thats just the way it works. For now I will stick with buying the cheaper glasses with no name brand to not risk losing my annual benefit.

Easy today get new pair of glasses without having to leave your house. Very easy to add prescriptions and customize any type of glasses.

I have had many pairs of glasses from here. Never had a problem returning them when I need to. Have attempted to order from other places but always end back here to order.