On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
First order was 10 years ago the process and website keeps improving.
I love the simplicity of ordering with eyebuydirect. I order all my families glasses here and have always had a great experience.
Great experience. I needed sunglasses for work and travel. Great product and price
Third time buying glasses, Easy and quick experience. Thank you.
Happy with service, quick and pricing and styles are great compared to the big-name brands.
Made ordering and receiving my glasses so easy! I came back and bought two more pairs in different colors!
It's easy to select and order glasses. They arrived quickly and are of good quality.
Easy transaction with a multitude of glasses and colors, and at a great price. Plenty of compliments Thanks again!
Ordered 2 pairs same size but 1 was smaller and didn't feel right.
Fast delivery and great durable frames at a fraction of the cost of opticians!
Very easy to order from. Great eyeglasses at very good prices. This is my fourth pair and loved every one. There's no reason to pay exuberant
Prices for progressive glasses. My last pair was $50 and my favorite pair yet. Instead of paying $400. I love Eyebuydirect.
This is my third purchase and it's gone great. Everything is straightforward
Great customer service. Excellent quality! And I get so many compliments!
The glasses were delivered promptly and well built. I wish the p.d. Feature had half distances.
Good Quality & look awesome on! These were for my husband who is not easily satisfied but they came through to please even him!
Large glasses are my favorite. They have the cutest styles and options. I've loved every pair I've purchased. Easy website to use
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members