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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Very convenient and arrived in time! Very pleased! Great prices
I have been a customer for a few years now. The lens on my last order were wrong and blurry. Customer service was amazing and I got it all fixed!
I will always order my glasses through eyebuydirect. It's easy to navigate instead of spending the entire day at an eyeglass business. They're also affordable. If I break my glasses I don't ever worry and that's why I order so many
Never had a problem, would always recommend getting premium frames though as they are more sturdy and last a very long time. Overall 10/10.
Eyebuy is my favorite place to buy glasses. I save more money using my rewards on here than I do using my vision insurance!
These frames are the best and I've loved every purchase!
Awesome and easy to use UI system. Really smooth experience.
I only use one password for every account I have and this website keeps saying my password and email are wrong. I clicked on forgot my password to try and change it, but then I never revived an email with a link to do so. I know my email is registered because I've ordered with it before, and I get promotional emails from you guys all the time. Very frustrating.
No I don't want to the fact that you are forcing me to type has been horrible
My only bad thought is that you guys stopped selling my all time favorite pair of glasses! Bring it back, lol. I believe it was called "Potter"
Quality glasses and quick service. Long lasting and nice looking
Love the convenience bought many pairs of glasses over the years
I've ordered multiple times from this site. It's easy and the glasses are always a great fit. The value cannot be beat and I love all of the options!
Got 4 pair of glasses for the price of 1 at any eye glass optical office
Transitions went up $25 :/ which is a hundred percent increase for the bottom quality
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members