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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Customer support staff really listened and accommodated. Exceptional customer service!
This is not my first time ordering from Eyebuydirect. My experience has always been positive. Coupon codes were not available on check out however credit was given following n email.
Many of the glasses you have the codes take off the discounts and shipping got very delayed and no one but me seemed to care
Great glasses! Perfect fit and sturdy material. Perfect style for every occasion!
I loved my glasses but the second pair came super late, they did reimburse my shipping fees without me having to ask, which was really nice
Online functionality was sensitive to pricing and discounts.
Very happy! On to the next pair! The chat line was also very helpful with my first time order.
I have purchased numerous pairs of glasses from EBD over the years and saved a lot of money. I recently shared an eye exam with my mom who purchased from the optometrist at a price of 550.00 for a pair of bifocals. With my perks and sale prices I was able to buy two pairs of progressives, one with transition lenses as well as a single distance pair of transitions and one pair of computer glasses (that's 4 pairs) for less than the price of her bifocals. And she is not happy with her glasses. I scored.
Simple and easy to use. Very affordable for everyone and styles everyone loves
Every time I order I get my glasses fast in perfect condition and when I messed up on my prescription they fixed it right away I order constantly from here!
I have bought my quill ivory glasses from eye buy direct a few times already! The always get a ton of compliments on them! And such a great price!
Quality glasses, quick turnover time. Have been using them for over 8 years.
I loved the Yvonne frames I had. They are misplaced currently and I can't find them so I need an emergency pair.
Love the professionalism in presenting stylish eyewear. I always get compliments on eyewear. That being said: I will continue to patronize EyeBuyDirect. I highly recommend this place being your stylish eyewear provider.
My daughter had to do it for me but they made it easy for me this time because they remembered my prescription
4th pair of glasses from eyebuydirect. Very easy to use site
So many options I could choose just one so I had to come back for more. All the options make glasses shopping as fun as clothes shopping I love it!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members