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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I mostly wear contacts but there is a need to have glasses as a backup. To be able to purchase glasses at a reasonable price is always a win. Especially when you may not wear often.
High quality frames at a reasonable price. Discounts. Quick service. Excellent communication on progress of eyeglasses and notification of delivery,
Would have appreciated a detailed receipt. The only receipt that was emailed to me had a total amount.
Facilidad en la página, preocupación cuando uno pone un dato mal enseguida te escriben y hasta que no lo corriges no siguen con la orden, rapides, envíos, gran cantidad y calidad de armaduras de espejuelos, los lentes son muy buenos, y duraderos
Fit and lenses always perfect, many choices to choose from and a variety of prices
I love that the glasses are inexpensive enough that I can have several pair!
The selection and ordering process is easy prices are good, but I'm a little disappointed in the quality of the lens, I've already experienced a spot on one of them and I only had them for a month I keep them in a case and only wear them when needed. So I can't give a 5 star on quality.
Always good. Shipping and processing is a bit slow but I deal with it because I really like the eyeglasses I buy. Sometimes the lenses I feel are too expensive.
Ordered 4 pairs for last 2 months after new try. Love so much and wish I tried online eyeglasses earlier.
Very patient and knowledgeable.Stayed on phone with me walking me through every step
I love shopping for glasses with EBD, they have an great selection of glasses at affordable prices 👌
Very professional phone order first time customer here. Sunglasses are awesome.
Always an awesome experience definitely will keep buying more and more glasses Becuz their so awesome
I really like my glasses, and they are inexpensive. Thanks!
Great glasses and prices.Great place to shop. I have never been unhappy with my purchase.
Customer support staff really listened and accommodated. Exceptional customer service!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members