Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Eyebuydirect

Eyebuydirect

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
See all photos
How would you rate Eyebuydirect?
grey stargrey stargrey stargrey stargrey star

Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,668
value
5,189
shipping
5,189
returns
132
quality
5,292
This company does not typically respond to reviews

Instant Feedback

244,990 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow PABLO E.
Unfollow PABLO E.
Share Review
Report Review

Affordable prices
March 12, 2025

Easy to browse, very good prices and excellent customer service

Date of experience: March 24, 2025
New Jersey
1 review
0 helpful votes
Follow John W.
Unfollow John W.
Share Review
Report Review

Worked out well
March 12, 2025

It was good. Decent price, good selection and the script is right. Why you sent me a bright yellow case for aviator sunglasses is mysterious in a bad way

Date of experience: March 23, 2025
Illinois
1 review
0 helpful votes
Follow Jess N.
Unfollow Jess N.
Share Review
Report Review

Just right!
March 12, 2025

The glasses arrived quickly and were just as described. I love each pair that I have. I was able to get 2 pairs for less than a normal order.

Date of experience: March 26, 2025
Iowa
1 review
0 helpful votes
Follow Marti J.
Unfollow Marti J.
Share Review
Report Review

Glasses to home
March 12, 2025

Easy to order online! Have ordered several times. Always love my new specs!

Date of experience: March 2, 2025
Michigan
1 review
0 helpful votes
Follow Chantelle K.
Unfollow Chantelle K.
Share Review
Report Review

Satisfied
March 12, 2025

So convenient and good quality glasses for the price, also arrived pretty quick!

Date of experience: March 2, 2023
California
1 review
0 helpful votes
Follow Cathy B.
Unfollow Cathy B.
Share Review
Report Review

Worked great
March 12, 2025

This is my first time buying glasses online, and I was pleased with how easy the process was and my glasses are great

Date of experience: March 2, 2025
Oregon
1 review
0 helpful votes
Follow Abigail Q.
Unfollow Abigail Q.
Share Review
Report Review

Quality
March 12, 2025

I have always had good experiences with these lenses, and the cutest styles I can find in this price range.

Date of experience: March 1, 2025
Missouri
1 review
0 helpful votes
Follow Lisa L.
Unfollow Lisa L.
Share Review
Report Review

Best glasses I've purchased online. Awesome experience. Very pleased

Date of experience: March 1, 2025
Florida
1 review
0 helpful votes
Follow Erin A.
Unfollow Erin A.
Share Review
Report Review

Great options and prices
March 12, 2025

Lots of choices for frames. There are frequently great deals.

Date of experience: March 1, 2025
Louisiana
1 review
0 helpful votes
Follow Talayah B.
Unfollow Talayah B.
Share Review
Report Review

I love every purchase
March 11, 2025

It was wonderful just what I expected the service was amazing

Date of experience: March 1, 2025
North Carolina
1 review
0 helpful votes
Follow Cheri Z.
Unfollow Cheri Z.
Share Review
Report Review

Fast and easy
March 11, 2025

I can shop at my own pace at any time 24 7 that and free shipping is great

Date of experience: October 18, 2024
Minnesota
1 review
0 helpful votes
Follow Mark E.
Unfollow Mark E.
Share Review
Report Review

Inexpensive, quality products
March 11, 2025

I purchased glasses from you a couple times. They seem to be inexpensive and easily purchased.

Date of experience: October 17, 2024
Georgia
1 review
0 helpful votes
Follow Chelsea Q.
Unfollow Chelsea Q.
Share Review
Report Review

Easy to select frames and enter prescription details. Website is user friendly!

Date of experience: March 1, 2025
Massachusetts
1 review
0 helpful votes
Follow Craig I.
Unfollow Craig I.
Share Review
Report Review

Always easy and a good deal!
Right on time and free shipping. Got a great discount too!

Date of experience: March 22, 2025
Louisiana
1 review
0 helpful votes
Follow Robrenisha O.
Unfollow Robrenisha O.
Share Review
Report Review

Cart clearing
March 11, 2025

It cleared my cart twice and I had to redo the whole thing. Should make you signin immediately or saves the cart.

Date of experience: March 1, 2025
Massachusetts
1 review
0 helpful votes
Follow Wanda I.
Unfollow Wanda I.
Share Review
Report Review

Love it
March 11, 2025

Love the experience with you guys so very helpful thank you, lot's of help

Date of experience: November 22, 2024
New York
1 review
0 helpful votes
Follow Connie L.
Unfollow Connie L.
Share Review
Report Review

Thanks
March 11, 2025

Eyebuydirect has served me well. I've recommended them to both of my daughters.

Date of experience: February 28, 2025
Illinois
1 review
0 helpful votes
Follow Timothy C.
Unfollow Timothy C.
Share Review
Report Review

Quality glasses at great prices
March 11, 2025
Updated review

I have learned to take my time and measure the glasses I like to find comparable in size and the "try these on" is very helpful

Date of experience: March 1, 2025

I have bought many glasses from EyeBuyDirect and have...
April 16, 2021
Previous review

I have bought many glasses from EyeBuyDirect and have always been pleased with my experience

Date of experience: April 16, 2021
Tennessee
1 review
0 helpful votes
Follow Anita A.
Unfollow Anita A.
Share Review
Report Review

Convenience at a great price
March 11, 2025

I mostly wear contacts but there is a need to have glasses as a backup. To be able to purchase glasses at a reasonable price is always a win. Especially when you may not wear often.

Date of experience: March 1, 2025
Washington
1 review
0 helpful votes
Follow Jules R.
Unfollow Jules R.
Share Review
Report Review

Ok
March 11, 2025

I wish there were options of size in specific frames, it takes hours finding a frame that fits

Date of experience: February 28, 2025