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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I have been impressed with the quality of the progressive lenses and frames, and the price is unbeatable.
The experience with Eye Buy Direct was exceptional. No issue with ordering, fast delivery and great quality glasses.
Very easy to select and order glasses (lenses and frames). The frames and lenses are also much cheaper than in-person stores.
Customer service helped me and she was very nice. Glasses fit great too.
The process, tryon, and ordering is easy and clear. Although I have had one pair of glasses break (the lense popped out and the frame broke) with normal wear and tear, I trust Eyebuydirect and recommend it to everyone!
My glasses are always great! I love them and they are fun and stylish! I am picky about my glasses & they manage to have a pair that I love! Birminghams are my favorite!
It's easy to order and use your prescription. Just need patience.
Easy to navigate, find what you need and to apply your prescription
Great company with great products. Have bought glasses for my husband, my daughter and myself for years.
I have loved every pair of glasses I have received from EBD. They are all stylish and my prescription is always perfect.
They are always good a good price & sturdy glasses. I will definitely keep buying from here
As customers, we pay right away, yet we often have to wait several weeks to receive our glasses. It would be great if the service could match the speed of our payments.
Love the glasses but the ordering is deceptive - fees tacked on automatically
I work with stone. I am on my 10th pair of the same glasses. Nothing can prevent the destruction my glasses go thru. You have saved me at least a grand already.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members