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business logo of Eyebuydirect

Eyebuydirect

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,655
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,827 reviews

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Cyprus
1 review
0 helpful votes
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Very good experience would recommend to family and friends

Date of experience: March 24, 2025
New Hampshire
1 review
0 helpful votes
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Fast and easy
April 3, 2025

Ordered many times, always happy with the product and service

Date of experience: March 24, 2025
Pennsylvania
1 review
0 helpful votes
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I love the glasses
April 3, 2025

Wonderful, Is was easy to order the frames that I want. I love the the ones that I ordered

Date of experience: March 24, 2025
North Carolina
1 review
0 helpful votes
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Great Glasses
April 3, 2025

The glasses I received where well made and inexpensive I will purchase from them again.

Date of experience: March 24, 2025
Ohio
1 review
0 helpful votes
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Very good service
April 3, 2025

Site is very easy to use, many glasses to choose from, many nice styles

Date of experience: June 10, 2024
Florida
1 review
0 helpful votes
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Ordering another pair since my last ones were so great from here. I really like the blue light blocking option.
I've used zeelool and Zenni, but this company is consistently good

Date of experience: March 24, 2025
Ohio
1 review
0 helpful votes
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I love Eyebuydirect
April 3, 2025

I own probably 15 pairs of glasses from here and will continue to buy more. They're good quality and I love every pair I have

Date of experience: March 24, 2025
Tennessee
1 review
0 helpful votes
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Customer service is wonderful. I made a mistake but there were no question asked and I could return for the correct prescription

Date of experience: March 24, 2025
Florida
1 review
0 helpful votes
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Positive feedback
April 3, 2025

Easy and affordable, third pair of glasses. Highly recommend your frames and lenses.

Date of experience: March 24, 2025
Virginia
1 review
0 helpful votes
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Great experience, looking forward to getting my new glasses

Date of experience: March 24, 2025
Florida
1 review
0 helpful votes
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Great quality without the hassle
April 3, 2025

I have purchased several pairs of glasses now for various people in our home. All of them have been good quality and held up to the abuse my husband gives a pair of glasses. I love that when a pair was lost that it was super simple to reorder the same pair. Will buy again and have recommended to multiple people

Date of experience: March 24, 2025
Nevada
1 review
0 helpful votes
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Great
April 3, 2025

The glasses are a great price and fit perfect thank you...

Date of experience: March 24, 2025
Pennsylvania
1 review
0 helpful votes
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I love the returns policy here, I usually know straight away if a pair of glasses will work or not, and I continue to purchase glasses from eyebuydirect.

Date of experience: March 24, 2025
Arizona
1 review
0 helpful votes
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Best place for glasses
April 3, 2025

10/10 overall easy process and affordable and will continue to shop here.

Date of experience: March 23, 2025
Louisiana
1 review
0 helpful votes
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Great so far
April 3, 2025

No issues and surprisingly good quality despite lower prices than brick and mortar stores

Date of experience: March 23, 2025
Ohio
1 review
0 helpful votes
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Good products and service
April 3, 2025

Ordered a few pairs now for my 8 year old son and they've worked out well. Warranty allowed a replacement and they were quick to process it.

Date of experience: March 23, 2025
Indiana
1 review
0 helpful votes
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Love the quality and price
April 2, 2025

I have recommended multiple people to eye buy direct bc they have loved my glasses and couldn't believe how cheap they were without feeling cheap. Great quality.

Date of experience: March 23, 2025
Pennsylvania
1 review
0 helpful votes
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Love EyeBuyDirect!
April 2, 2025

I've ordered probably 6 or 7 pairs of glasses so far. I love them all! Way cheaper than in the eye dr

Date of experience: March 23, 2025
Pennsylvania
1 review
0 helpful votes
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Reliable
April 2, 2025

I received exactly what I was expecting. Fast shipping and excellent prices

Date of experience: October 23, 2023
Missouri
1 review
0 helpful votes
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We appreciate the good products at lower prices and fast delivery.

Date of experience: March 23, 2025