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business logo of Eyebuydirect

Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,669
value
5,189
shipping
5,189
returns
132
quality
5,292
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Michigan
1 review
0 helpful votes
Follow Amy Y.
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I love being able to easily order frames online and having them at my door in a few days.

Date of experience: April 12, 2025
Pennsylvania
1 review
0 helpful votes
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Love Eyebuydirect
April 22, 2025

I've ordered RX sunglasses from Eyebuydirect for years! With my saved details it takes me 5 min to design fun glasses and with promotion codes it's so inexpensive!

Date of experience: April 12, 2025
Kentucky
1 review
0 helpful votes
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Awesome
April 22, 2025

I was able to afford my prescription glasses with EyeBuyDirect, and it's the first time using bifocals, and first I was so happy when I got my order, was fast and on time. The frame is great and I put them on and I have only haven't them off to sleep and shower, I love them and the color of the frame matches my hair color, I'm super happy, I wanna order another kind of frames, maybe sunglasses, and oh I'm transitioning to the bifocals very nicely, thank you. I do recommend and and I will buy from EyeBuyDirect again, thanks

Date of experience: April 7, 2025
Florida
1 review
0 helpful votes
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Eye-mazing!
April 21, 2025

Every purchase brings me comfort, I know what I'm getting. The ease of picking a frame and trying them on is something that keeps me coming back!

Date of experience: April 11, 2025
North Carolina
1 review
0 helpful votes
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Easy, straightforward
April 21, 2025

Easy to navigate and great deals. Perfect for my family who all need glasses!

Date of experience: April 11, 2025
Nevada
1 review
0 helpful votes
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The price and quality are amazing
April 21, 2025

I have been ordering my glasses from eyebuydirect for over 7+ years. Its beyond compare and so easy to order exactly what you want. If I purchase a pair doesn't fit me the way I anticipated, I won't exchange them. I will gladly order another pair and keep the others as a backup. I can order 4 pairs from eyebuydirect and still have it be cheaper than purchasing 1 pair from an eyeglass chain store, even with including transition lenses. Anytime I am complimented on my frames I will always be vocal and express how eyebuydirect has made getting glasses enjoyable. -Thank you eyebuydirect the real G. O. A. T.

Date of experience: April 11, 2025
Washington
1 review
0 helpful votes
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Great!
April 21, 2025

Easy and simple to use and always have lots of deals. Everything is fairly priced too!

Date of experience: April 11, 2025
Illinois
1 review
0 helpful votes
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Feedback
April 21, 2025

Previous experience was good. I have better things to do t han fill out a review.

Date of experience: April 11, 2025
Alabama
1 review
0 helpful votes
Follow Margaret F.
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Wide selection of frames and opportunity to 'try' them on virtually makes shopping easy! Fast service and wonderful replacement guarantee.

Date of experience: April 11, 2025
Wisconsin
1 review
0 helpful votes
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Lol
April 21, 2025

This place is great a reorder for sure always and forever lol

Date of experience: April 11, 2025
Colorado
1 review
0 helpful votes
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Work great and cheap
April 21, 2025

Durable glasses that last and are not too pricey. Lots of options.

Date of experience: April 5, 2025
California
1 review
0 helpful votes
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Good quality & style
April 21, 2025

My eyeglasses from here have withheld the test of time! Such great quality and style!

Date of experience: April 11, 2025
Arizona
1 review
0 helpful votes
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Happy patron
April 21, 2025

Quick and easy, taken care of completely. No problems. Will be a come back patron.

Date of experience: April 11, 2025
Illinois
1 review
0 helpful votes
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Great customer service!
April 21, 2025

Ordered glasses and the prescription was too large (progressive) for my frame … returned them for a larger frame. EBD was incredible. Walked me thru the process I returned 1st pair and reordered new ones all in one step. Thank you RICHARD!

Date of experience: April 11, 2025
Texas
1 review
0 helpful votes
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Helpful and cheap!
April 21, 2025

Always saves me a ton of money and good deals! I would recommend over the eyeglasses stores

Date of experience: April 11, 2025
Alabama
1 review
0 helpful votes
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So many styles to choose from, easy to return if they don't fit right, and always affordable.

Date of experience: April 11, 2025
California
1 review
0 helpful votes
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Great
April 21, 2025

First time getting prescription sunglasses and they work like a charm.

Date of experience: October 13, 2024
Ohio
1 review
0 helpful votes
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Excellent!
April 21, 2025

Great prices and quick service! Will continue to use for sure.

Date of experience: March 1, 2025
Illinois
1 review
0 helpful votes
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Prescription glasses
April 21, 2025

Good, stylish glasses and fits my style. The delivery is also great

Date of experience: April 11, 2025
Illinois
1 review
0 helpful votes
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Fast and efficient
April 21, 2025

Bought a cheap pair first to try quality and was surprised so ordered two more

Date of experience: March 25, 2025