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Eyebuydirect Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of its glasses, user-friendly website, and competitive pricing. Many appreciate the timely delivery and innovative features that enhance the shopping experience. However, concerns arise regarding customer service, particularly during order delays and the lack of immediate support options. Some customers have reported frustrations with prescription accuracy and issues related to shipping logistics. Overall, while the company is recognized for its stylish frames and affordability, improvements in customer support and communication could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Seems simple...we'll see when the glasses arrive. As long as you have a copy of you prescription, it easy to order
Many options to choose from, like the try me on option
Mon expérience en tant que nouveau consommateur a très bien été, et j'adore le produit Une des rares places en ligne que j'ai pu trouver des verres progressifs avec des prismes Bravo! Le petit bémol par contre est que j'ai dû me désinscrire des promotions, j'étais envahi par les pubs OUFFF! Mais pour le reste BRAVO
Perfect shopping site, everything was perfect, professional company
Très bien et pas compliqué! Très satisfaite les lunettes sont de très bonne qualité je recommande.
Just choose what you want put in the prescription and size and pupil measurement and order came in a little over a week
Super user-friendly site. Have bought glasses here in the past.
I have a simple prescription and the glasses I received are great!
Frist time buyer, went to a few sites. This was easiest to navigate and try on glasses
Easy website and great value. Lots of selection and a webcam feature that let's you virtually 'try them on'.
Best customer service. They will do all the work for your satisfaction.
Very smooth. Could offer codes instead of making customer exit and check email
Was a good experience with a try on option makes things easy and quick to shop
Facile, clair et rapide!
Un peu déçu des lunettes de marque Ray ban... mais elle conviennent.
Easy and quick. I am very annoyed by this survey, however, which has too many questions and demands 50 characters per answer. My enthusiasm is waning for your company.
It was very easy to use!
I prefer trying the glasses on via picture as the fit is more realistic. The fit on a video is very small even when I adjust the frame or my position
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members