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The company enjoys a generally positive reputation, with customers frequently praising the quality of its glasses, user-friendly website, and competitive pricing. Many appreciate the timely delivery and innovative features that enhance the shopping experience. However, concerns arise regarding customer service, particularly during order delays and the lack of immediate support options. Some customers have reported frustrations with prescription accuracy and issues related to shipping logistics. Overall, while the company is recognized for its stylish frames and affordability, improvements in customer support and communication could enhance the overall customer experience.
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So far so good. This is my 2nd order, over the years, and both times I've been very satisfied both times.
Ordering was easy and delivery was fast.
This is the 6th pair I have ordered from Eyebuydirect and they are still the best in my opinion. I have never had an issue.
Easy, simple. Just waiting to see the delivery and the quality of the glasses itself.
My glasses were just how I expected them to be, just needed to better describe my prescription better, as I needed reading glasses and not my far vision one.
The service was good but even though I tried the glasses on, using the camera, they are just too big on me.
So much to choose from. The try on feature is super accurate. The quality has exceeded my expectations.
I enjoyed my experience with Eye Buy Direct.
Glasses were a little tight around the ears.
Sunglasses weren't exactly what I expected but I still like both.
Also with the discount, I wish I had of known that it was before the prescription.
Toujours un service de qualité. Bon rapport qualité prix
Glasses are lovely, BUT, they keep falling off my face when I look down. The arms feel very weak and substandard The quality is not there.
My wife's first ever pair of bifocals. The lens is crystal clear. The frames fit her face perfectly. She couldn't be happier.
Thank you for the savings! Very few sites that offer prescription sunglasses that are stylish ands great savings
Very easy, straight forward. I like that you can virtually try on the glasses. Great! My new glasses fit perfectly. I'm pleased! Thanks!
I always purchase my eyewear from EyeBuyDirect. There are so many styles to choose from, it's easy to add your prescription and the prices are unbeatable for the quality of eyewear you get! I always recommend them to friends and family! The try on feature is also really helpful and accurate for all the pieces I "tried on" and purchased!
Wonderful website and glasses options! I will continue to use eye buy direct.
Quick and easy I most definitely will be buying more in the future
Easy to use website and love the 'try on' before you buy option
I started out with buy one get one free with code FLWRPWR. I ended with 1 pair I'm not sure will work for me. So I'm not sure.
Good experience always happy have shopped here before
Easy to use online. Code in my email did not work which is why I took 1 star off.
Glasses arrived quickly and the style is really cute but they are really cheap. They are made of a super light cheap plastic that makes a cracking sound ever time you put them on. They won't last long which sucks because the style is cute~
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