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Eyebuydirect Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of its glasses, user-friendly website, and competitive pricing. Many appreciate the timely delivery and innovative features that enhance the shopping experience. However, concerns arise regarding customer service, particularly during order delays and the lack of immediate support options. Some customers have reported frustrations with prescription accuracy and issues related to shipping logistics. Overall, while the company is recognized for its stylish frames and affordability, improvements in customer support and communication could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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A little convoluted trying to find sizes but otherwise an easy process
This is my 3rd order so far and I love this site and choice of frames and lenses! Good quality and variety of frames, love discount codes and perks!
Like the choice of frames and lenses. My order came in the timely matter. Like the perks. The only issue I have it's that I'm not able to use some of the discount codes emailed to me periodically, only the ones in "my perks".
I still plan to order in the future!
Ordering my glasses was quick and easy, 10/10 recommend
Facile de commander car bien fait votre site et en plus on peut essayer les montures bravo
Easy to work through order well priced,fast service and delivery
So easy to order. And very fast delivery. Great products for great prices.
Quick shipping & easy, i didn't measure the nose bridge properly so it wasn't sitting properly even with doing the paper measurements
My son is the type to misplace or break most things very often, including his glasses. I have his prescription saved on the site and when his glasses go missing I just hit re-order! I appreciate the low prices and the ease of re-ordering. This has saved us so much time and money.
Awesome options to choose from. Was able to settle on 2 that were in my budget
Bought a similar pair at a mall shop and that cost about $50 more than the pair from Eyebuydirect. Overall good experience. Reasonably priced for frames and lense type. Arrived quite quickly. Accurate to the prescription, no headache or discomfort. Just had to do minor tightening to the arm for a better fit.
Always easy and quick. The website is great and customer service, if needed, is excellent.
Great products for value, customer service was wonderful
Nos lunettes sont toujours parfaites et de meilleurs qualité que les boutiques optiques qui vendent à 4x le prix.
Love that service. It is so easy to order glasses and very good prices. Thanks!
Excellent produit, très légère. La qualité.est a la hauteur de mes attentes.
Difficult to chose! Too many glasses to choose from!
Great selection, lots of styles and types of glasses to choose from. Helpful information that makes it easier to select styles and the correct lens. Great prices.
So many frames to choose from!
All of the frames I got were great except one was too small. Didn't get a response from customer service about it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members