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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,855 reviews

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Virginia
3 reviews
0 helpful votes
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First choice
April 1, 2025

CAlled about the light trim ring for my front bumper and the person in customer service was able to help me with my order for the rear bumper and tire carrier. The stock attachment was weaking my rear door... Came on time, will install this Saturday

Date of experience: March 21, 2025
Washington
2 reviews
0 helpful votes
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Yeah!
April 1, 2025

I was confused about a particular part and couldn't find an answer online so I called Extreme Terrain and received some help! Thanks! Yes, I ordered the correct part Zi needed.

Date of experience: March 21, 2025
Missouri
1 review
0 helpful votes
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Didn't ship it
March 30, 2025

Waited a week for my order, called to find out it was never shipped. Pick another accessory company. They did manage to send me 12 emails asking how the service was in the meantime.

Date of experience: March 20, 2025
Nevada
1 review
0 helpful votes
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Very professional, very knowledgeable. Didn't get any of the and um🤷🏻‍ nonsense that are on other automotive parts websites.

Date of experience: March 19, 2025
Virginia
1 review
0 helpful votes
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Tail lights
March 30, 2025

I had a bad experience with another vender on ordering a set of taillights for my 2011 Tundrs. At 32 days from the irder I had to call my bank to handle the situation. I called Extreme Terain on 17 March, ordered a set of AlphaRex Luxx series Tail lights thru Steve and they were on the way the next day for delivery on 21 March. Fast and Efficientb

Date of experience: March 17, 2025
Georgia
1 review
0 helpful votes
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Did what i asked confirmed the order and placed it properly the first time. He is the only one I will call from now on 2 orders with him now and no issues

Date of experience: March 19, 2025
Idaho
1 review
0 helpful votes
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Excellent value
March 29, 2025

I recently made a purchase from Extreme Terrain for a manual 4x4 lock in/out control.
The item was as advertised and an excellent price. The team at Extreme Terrain have always been
Great to deal with and items arrive quickly.

Date of experience: March 19, 2025
Virginia
2 reviews
0 helpful votes
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Delightful Experience
March 29, 2025

Easy website to navigate and I don't know if it was the site layout, the availability and options or carry over excitement from purchasing my new Bronco...but this was an A+ experience!

Date of experience: March 19, 2025
Cyprus
1 review
0 helpful votes
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Shipping has some issues.
March 28, 2025

I ordered 3 seat belt oval mounts. They shipped out 1, and estimate the other 2 in a week… They're small, put all three in the envelope.

Date of experience: March 18, 2025
Support R. Extreme Terrain Rep
over a year old

Hey Gary,

I apologize for the delayed shipping with the Mounting Oval it actually looks like we had 1 available in our warehouse to ship to you and the other 2 are coming directly from our manufactuer to you. That is the reason for the different delivery times apologize again and if there is anything else we can assist you with please feel free to reach out to us.

Thank you,
Allison

South Carolina
1 review
0 helpful votes
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Damaged package
April 6, 2025

Package was delivered today the box was open on the bottom crushed on the side and retaped on the top. One of the products hasn't been picked up by the carrier yet, 4 days later.

Date of experience: March 18, 2025
Washington
1 review
0 helpful votes
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Great company
April 6, 2025

I recently bought a new to me truck and wanted to install a winch bumper. I researched a lot of different bumpers from different companies but in the end I the one that I wanted was from ET. My order was shipped the same day I ordered. Great communication about my order and shipping updates. I will be using ET for all future parts for my truck.

Date of experience: March 15, 2025
Illinois
1 review
0 helpful votes
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Can't mount and balance
March 27, 2025

Since they didn't have the wheels in their Kansas City warehouse, where the tires were, they told me they can't mountain balance them and there's no local shop available pretty disappointed

Date of experience: March 16, 2025
Illinois
1 review
0 helpful votes
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Order Process
April 6, 2025

The ordering process for my new front grill was very easy! Waiting to see how the delivery portion goes. Looking forward to receiving it.

Date of experience: March 15, 2025
Florida
1 review
0 helpful votes
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Good, great,awesome
April 6, 2025

Ordered new rims delivery was 3 days awesome job everything is exactly as they described and you can't beat the price,i will recommend EXTREME TERRAIN thanks again

Date of experience: March 16, 2025
Texas
1 review
0 helpful votes
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Fog lights
April 6, 2025

You carry multiple options and styles, which is fantastic when trying to find fog lights that fit my personality. I also purchased a working light to assist with additional lights for my jeep

Date of experience: March 15, 2025
Oregon
1 review
0 helpful votes
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Excellent interaction.
April 6, 2025

Sam was well informed, with pertinent questions, and led me in the right direction taking my questions into account.

Date of experience: March 15, 2025
Nevada
1 review
0 helpful votes
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Shopping was very fast
April 6, 2025

Was very surprised how fast the product made it to my house. I haven't installed it yet though, so that will be my next review for you all.

Date of experience: March 15, 2025
Minnesota
1 review
0 helpful votes
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Great customer service
April 6, 2025

I messed up my online order and a quick call to customer service got it ironed out. Very polite yet got everything done as I wanted it. If I could give Extreme Terrain customer service a higher rating than a five I would. Good experience!

Date of experience: March 15, 2025
North Carolina
1 review
0 helpful votes
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Very pleased
April 6, 2025

Very easy ordering, Shipping is extremely fast. Good quality parts.Very easy to install about 30 minutes

Date of experience: March 15, 2025
New York
1 review
0 helpful votes
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Order Nilight pods - received - quickly no issues - Disappointed- did not come with wiring harnesses- I could have misread it - Considering it was 80 bucks - found my way to Nilght.com — wait for it …….
Same if not better: 4 inch pod lite - with harness and switch to boot less than 45( not incl shipping)

Date of experience: March 15, 2025