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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,007 reviews

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Florida
1 review
0 helpful votes
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Openbox surprise
July 25, 2022

Item were in good condition for openbox, items were packaged well and had minor blemishes.

Date of experience: July 24, 2022
Virginia
1 review
0 helpful votes
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Very easy on line ordering and product showed up ahead of schedule

Date of experience: July 24, 2022
Nevada
1 review
0 helpful votes
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Shipping
July 24, 2022

All items I ordered said 3 day shipping but arrived anywhere from 3-5 days. Made it a little difficult to finish my build as desired

Date of experience: July 24, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback!
If you would like to discuss your feedback, please reach out.
I hope to hear from you soon.

Amy
Ext 257

Illinois
1 review
0 helpful votes
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Great people great website
July 24, 2022

It's a great website they have everything I need and the shipping is fast

Date of experience: July 24, 2022
Tennessee
1 review
0 helpful votes
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New customer
July 24, 2022

Yes I got my product it was in two different shipping days

Date of experience: July 24, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback!
If you would like to discuss your feedback, please reach out.
I hope to hear from you soon.

Amy
Ext 257

Washington
1 review
0 helpful votes
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Rock gaurd
July 24, 2022

Installed it yesterday great piece of material, plus looks great on my Jeep. Ill be back shortly for a few more items.

Date of experience: July 24, 2022
Virginia
1 review
0 helpful votes
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SkyJacker Lift
July 24, 2022

It was seamless and everything came in. The box was a little damaged but overall a good experience.

Date of experience: July 24, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback!
If you would like to discuss your review, please reach out.
I hope to hear from you soon.

Amy
Ext 257

Texas
1 review
0 helpful votes
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Getting lost
July 24, 2022

I trouble navigating the website but with a little effort I always find what I need

Date of experience: July 24, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback!
If you would like to discuss your feedback, please reach out.
I hope to hear from you soon.

Amy
Ext 257

Nevada
3 reviews
0 helpful votes
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Love this place
Easy to find what you are looking for!

Date of experience: July 23, 2022
Oklahoma
1 review
0 helpful votes
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Great parts and fast service
July 24, 2022

Great parts and fast service. I have ordered several items and have always been pleased

Date of experience: July 23, 2022
Colorado
1 review
0 helpful votes
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A+++
July 23, 2022

From start to finish excellent service and product! Thanks!

Date of experience: July 23, 2022
Wisconsin
1 review
0 helpful votes
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Mo
July 23, 2022

Loved the side panels I bought,! I love how extreme terrain showed me how to put them in on a video!

Date of experience: July 23, 2022
Louisiana
1 review
0 helpful votes
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Excellent
July 23, 2022

Wonderful prices excellent communication with the tracking of my product. Product was superb

Date of experience: July 23, 2022
Texas
1 review
0 helpful votes
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Great experience
July 23, 2022

Good product fast shipping reasonable price. Thank you

Date of experience: July 23, 2022
Massachusetts
1 review
0 helpful votes
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Replacement
July 23, 2022

Not happy that I've had my bumper for ONE year and i already have to replace lights. But i am happy with how quick it came in.

Date of experience: July 23, 2022
Nebraska
1 review
0 helpful votes
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I purchased item on 7/21/22 with same day shipping. The item still hasn't shipped out. There's no excuse and it's false advertising that you will ship out in one day. It's now been 3 days since I bought the item and it still hasn't shipped. Contacted your customer service and they had no answers. Will not do business again.

Date of experience: July 23, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for speaking with me, if you need anything else. Please reach out.

Amy
Ext 257

Michigan
2 reviews
0 helpful votes
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Good value
July 23, 2022

Great price. Fast shipping. Packaged well. Good fit. Included instructions poor. Good value for the money. Fun sound. Install time, couple hours because of poor instructions.

Date of experience: July 23, 2022
Oklahoma
2 reviews
0 helpful votes
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Love my matts.
July 23, 2022

Ordered the matts that fit my 2015 Jeep flooring. They fit perfectly and popped right in! Could not be happier.

Date of experience: July 22, 2022
Georgia
3 reviews
0 helpful votes
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One of the Best!
July 23, 2022

Extreme Terrain consistently proves to be the best place for your aftermarket accessories. Great selection. Great price. Quick delivery. I would highly recommend!

Date of experience: July 22, 2022
North Dakota
1 review
0 helpful votes
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Easy peasy
July 22, 2022

Restoration part marched up great. Nice quality steel and shipping was faster than expected.

Date of experience: July 22, 2022