On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Wish I could have had my coupon before I had place this expensive order. Received it after the fact.
Wish I could have had my coupon before I had place this expensive order.
Great customer service! Fast shipment! Package arrived before the tracking number became effective so I could track shipment!
Received everything on my order great service! I purchased items I couldn't find anywhere else for my 07 tundra I will purchase more items in the future
I received my order in a timely fashion and it arrived in tact and as expected. Thanks!
Easy to use your web site. Fast shipping. I would recommend this site to other people.
I bought teraflex shocks #J******* Advertised INSTOCK will recieve in3-10 days, now after taking my money that they wont ship till est. 8/11/22 WHAT! Thats INSTOCK? The other steering damper kit I bought, came in 2days. BAD BUSINESS! If NOT corrected, Last time I purchase from Extreme Terrain! MAD Restoman
Shipping was fast and product fit great, the instructions were a little confusing. But the customer service is outstanding! First time a company asked if I actually received my package!
Thank you for speaking with me.
If you need anything else, please reach out.
Amy
Ext 257
Same order received one part yesterday, from fedex, today when to my mail box, which is half mile away, guess what another package with the rest of my order, from usps, why do they do this, must cost them more money/not, but it's very inconvenient for the consumer…WHY….
Thank you so much for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Everything came and worked great, the only thing is they delivered my stuff to my neighbors house.
Thank you for your feedback!
If you would like to discuss your review, please reach out.
I hope to hear from you soon.
Amy
Ext 257
Best ever, super easy to order.
Amazing installation videos
Fast and easy great product you have a lot of choices
I order this on a Monday and got it by Thursday fast shipping and perfect fit for my 2010 Jeep Wrangler sport unlimited.
Thank you for your feedback.
If you would like to discuss your review, please
Feel free to reach out to me.
I hope to hear from you soon!
Amy
Ext 257
As of the date I have nothing to complain about other than me spending too much $$$ through them. All products I've ordered and installed have been top notch and have no problems with. Will continue to do business with Extreme.
Items ordered came quicker then expected, only wish items were boxed together instead of shipped separately in original box (some of the boxes were super damaged from transport) but items were fine.
Thank you for your feedback.
If you would like to discuss your review, please
Feel free to reach out to me.
I hope to hear from you soon!
Amy
Ext 257
I bought replacement exhaust system pre-cat through tail pipe. It was easy to find the system that fit my jeep and complete the order. The order arrived as scheduled and is already on my car, less than 1.5 weeks.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257