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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,902 reviews

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New York
1 review
0 helpful votes
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THE WORST EXPERIENCE EVER!
September 6, 2022

Dana 30 Front Axle Shaft; Passenger Side (97-06 Jeep Wrangler TJ w/o ABS)
Item #: J*******-A

WRONG ITEM THEN WANT ME TO PAY MORE BECAUSE THEY LISTED IT WRONG ON WEBSITE, 1 HOUR ON THE PHONE WITH JENNIFER SNYDER WHO DOES NOT KNOW ANYTHING... WOW VERY BAD!

Date of experience: August 7, 2022
Minnesota
4 reviews
0 helpful votes
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I placed this order around 4 in the afternoon on a Saturday. Both item were processed and shipped by 7 pm. Outstanding! Now all I have to do is get the Wrangler delivered to me!

Date of experience: August 7, 2022
New York
1 review
0 helpful votes
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Tow mirrors
August 7, 2022

Very satisfied! Easy to put on and work well. Item completely as advertised!

Date of experience: August 7, 2022
Ohio
2 reviews
0 helpful votes
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Quicker
August 7, 2022

Items showed up early. Great selection great service and great products.

Date of experience: August 7, 2022
California
1 review
0 helpful votes
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Hola gracias
August 7, 2022

Excelente servicio muy puntuales
El producto fácil de instalar y se be muy bien en mi troca gracias teem

Date of experience: August 6, 2022
Washington
1 review
0 helpful votes
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Great experience
August 7, 2022

Was easy to see what part it was that I needed. Website is clean and easy.

Date of experience: August 6, 2022
Colorado
1 review
0 helpful votes
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Save some time and watch this short video on pulling wheel studs through.
https://youtu.be/K1SjiSD4svI

It was a life saver on this install! Great high quality materials and instructions are good. The only snag was knowing how to pull the wheel studs through and this video I found explains it perfectly! I bought some big washers and a large nut and pulled the 3 studs through in no time! The rest of the install is a breeze! No rattle noise, it's solid! Would buy again as it's worth the money for quality items!

Date of experience: August 6, 2022
New York
2 reviews
0 helpful votes
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Stacking charges
August 6, 2022
Updated review

Handling fee is the same as shipping should of been 0.0$

Date of experience: August 6, 2022

More $$$ than i should pay
August 29, 2022
Previous review

More $$$ than i should pay

Date of experience: July 29, 2022
Illinois
2 reviews
0 helpful votes
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No instructions
September 5, 2022

Wiring harness i ordered was correct, but no instructions.

Date of experience: August 6, 2022
Tennessee
2 reviews
0 helpful votes
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Ron
August 6, 2022

They shipped my order fast and I go it with in couple days.

Date of experience: August 6, 2022
Nebraska
1 review
0 helpful votes
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Smittybuilt softtop
August 6, 2022

Fast delivery and great quality. Your website is the easiest to use that I have found.

Date of experience: August 6, 2022
Iowa
1 review
0 helpful votes
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Great Website
August 6, 2022

Absolutely one of the Easiest web sites to use. Have used this company for over a year now with no problems.

Date of experience: August 6, 2022
Colorado
1 review
0 helpful votes
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Tight fit
August 6, 2022

Tight fit in the instructions is accurate. I put the lower seat cover on before the upper, because the Velcro on the upper fused with the seat on its way to the other side making it impossible for me to pull it through. With the neoprene covering the seat, it pulled through much more easily. But still an extremely tight fit. And the pieces weren't labeled, so by the end of it all I realized that I had put the passenger bottom seat cover on the driver's seat. But after the time, and sweat investments, I chose not to switch them.

Date of experience: August 5, 2022
South Carolina
1 review
0 helpful votes
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Great stuff
August 6, 2022

Allen was a great help with this purchase thank you!

Date of experience: August 5, 2022
Oregon
1 review
0 helpful votes
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Hard too seals
August 5, 2022

Easy to replace, once old removed, self explanatory

Date of experience: August 5, 2022
Oklahoma
1 review
0 helpful votes
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Alternator
August 5, 2022

Easy to order and fast service and delivery, ahead of scheduled timeframe

Date of experience: August 5, 2022
Tennessee
1 review
0 helpful votes
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Skully
August 5, 2022

Fast and simple. 2 thumbs up. I have ordered several items and always happy

Date of experience: August 5, 2022
Arkansas
1 review
0 helpful votes
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Awesome
August 5, 2022

It was exactly what I ordered and it was a day early

Date of experience: August 5, 2022
Missouri
2 reviews
0 helpful votes
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Shipping
August 5, 2022

Shipping was extremely quick which I appreciated a lot, also just loving the selection at Extreme Terrain and the website in general.

Date of experience: August 5, 2022
Tennessee
2 reviews
0 helpful votes
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Fast easy and overall great
August 5, 2022

Great product, the shipping was very fast. Very impressive

Date of experience: August 4, 2022