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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,975 reviews

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Maryland
1 review
0 helpful votes
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Great product
August 17, 2022

Someone backed into my keep at a reasonably high rate of speed. It would have totaled without out the bull bar

Date of experience: August 17, 2022
Texas
4 reviews
0 helpful votes
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Mirrors
August 17, 2022

Well shipment was fast however these are a Birthday present so hopefully they aren't damaged The box they came in was damaged so part of the mirror was sticking out. Could have been packaged more securely!

Date of experience: August 17, 2022
Georgia
1 review
0 helpful votes
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Fast and perfect fit
August 17, 2022

Fast and perfect fit. Perfect fit and fast delivery.

Date of experience: August 17, 2022
Iowa
1 review
0 helpful votes
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Excellent
August 17, 2022

Order and quick delivery. Recommend to all Jeep owners!

Date of experience: August 17, 2022
Iowa
1 review
0 helpful votes
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Good fitment
August 17, 2022

Good fitment easy install fast delivery all the hardware was included

Date of experience: August 16, 2022
Maine
1 review
0 helpful votes
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Great
August 17, 2022

It was a very good experience glad I picked extreme terrain

Date of experience: August 16, 2022
South Carolina
1 review
0 helpful votes
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TJ Flares
August 16, 2022

Misunderstanding when initially ordered. Probably my fault. Flares go on tomorrow. Look good, all parts included. Fast service. Thanks ET!

Date of experience: August 16, 2022
Georgia
1 review
0 helpful votes
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Great service
August 16, 2022

They have great service and would recommend the to anyone

Date of experience: August 16, 2022
Illinois
1 review
0 helpful votes
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Great experience
August 16, 2022

Order wheels on Tuesday received them on Thursday.

Date of experience: August 16, 2022
Pennsylvania
1 review
0 helpful votes
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1st time
August 16, 2022

Came on time and on stock. Had no issues with ordering or with tracking and delivery.

Date of experience: August 16, 2022
Oklahoma
1 review
0 helpful votes
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I ordered a grille guard for my JK on Monday, got it Wednesday and installed it that night. Installation took about 4 hours by myself, it was pretty straightforward, it detailed out exactly where and how to cut the splash guards.

Date of experience: August 16, 2022
California
1 review
0 helpful votes
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Customer service
August 16, 2022

Over the phone sales guy was a big help. He took the time to answer my questions.

Date of experience: August 16, 2022
New York
1 review
0 helpful votes
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2011 Tundra Parts
August 16, 2022

The ordering process was super easy and everything arrived on time. I ordered a pedal commander and a cold air intake for my tundra. The cold air intake didn't have very good instructions and barely fit in my truck but I love the pedal commander

Date of experience: August 16, 2022
New York
1 review
0 helpful votes
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N/A
August 16, 2022

Easy to use and intuitive search functions. Also easy to acquire what you need.

Date of experience: August 16, 2022
Virginia
1 review
0 helpful votes
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Terraflex hd hinged tire carrier WOW
August 15, 2022

Fast delivery. 2 days. I had zero issues with fit and finish. I have put about 200 miles on it since install and it fixed the problem of my old carrier rattling like crazy. Highly recommend this for oversized wheels and tires or even an upgrade for the stockers. Install time 2.5 hours but thats because I also installed a 3rd brake light ring and license plate to the carrier. Have someone help if you have oversized rubber.

Date of experience: August 15, 2022
Texas
1 review
0 helpful votes
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Excellent experience
August 15, 2022

It was a good experience ordering the part I was looking for my jeep I would order again thank you

Date of experience: August 15, 2022
Washington
1 review
0 helpful votes
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Good experience!
August 15, 2022

I had no issues with placing my order. Delivery time was satisfactory.

Date of experience: August 15, 2022
California
2 reviews
0 helpful votes
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Low Profile
August 15, 2022

Very impressed with these in-channel window deflectors. Very easy to install. What's even better is they practically disappear when looking down the side of the Jeep.

Date of experience: August 15, 2022
Texas
1 review
0 helpful votes
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Easy Order - Quick Delivery
August 15, 2022

Ordered a heavy tailgate/tire holder and a led light ring. Both shipped easily and arrived as projected.

Date of experience: August 15, 2022
Pennsylvania
1 review
0 helpful votes
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None
August 15, 2022

Web site is slow at times, very difficult at times to use.

Date of experience: August 15, 2022