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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Vastly superior to OEM headlight set. Quick delivery. 15 minutes to install new lights.
I recent bought a Toyota Tundra which has been a dream for awhile and the truck was amazing to begin with… and now with the new running-boards and projector LED headlights… the truck is perfect. I can't express how happy I am with the products, and even more so with how quickly the items arrived, in perfect shape with no stress or hassle whatsoever.
Excellent. Jeep had death wobble after new tract bar. Tie rod needed new end links. Just as fast to replace the whole bar. Added new steering stabilizer to boot.
Overall great service, all items delivered as promised and on time!
Headlight housings fit great! Fast shipping. Also installed LED lights that helped as well.
I needed to replace rusted running boards. Wanted to try a drop step design. Have them installed and very happy with the look. Gave some improvement for entry. My jeep is quite tall. Exit really improved for me. At 76 yrs. Young I like my purchase.
Lots of great products to choose from, able to filter and pick the products I want to my specific make and model. Fast shipping. Everything I ordered for my Jeep fit as advertised, no disappointments.
Maybe make it easier to determine which racks require drilling, or the Jeep Trail Rail cargo management rails? Would make it much easier to select a rack. I don't have the rails, and didn't want to drill. Your chat was very helpful.
Middle rail was bent/warped. I was able to make it work but it must have happened prior to shipping, as the box was in fair condition.
Maybe make it easier to determine which racks require drilling, or the Jeep Trail Rail cargo management rails? Would make it much easier to select a rack. I don't have the rails, and didn't want to drill. Your chat was very helpful.
Sounds really good. Easy installation. With access cab you had to cut the exhaust a little bit the instructions tell you measurements. The exhaust surns purple/blueish. Looks awesome
Bull bar was a piece of cake to install! This is a good quality product that should last many years.
Great website, easy to navigate, and included installation videos. The customer pics sections on the product pages also gave a great visual of how the product looks in real life.
My order came exactly when it said it would with the express 3 day shipping option, however when it arrived the box looked like it had been thrown around. One side was open enough that I could put my whole hand in. Luckily, what I was getting was soft enough to not be damaged, but if it were a different product I'd be concerned.
Was told on web site would receive in 3 days. However, it took over 1 week to receive
Best top is a great choice, expensive but you get what you pay for.
The product was great except the instructions were useless as the pictures were not clear. The bracket plates that go inside the step channel which are used to secure the step to the body mount brackets are soft steel. They bend under any type of torque load so I'd suggest using 1/4" ratchet and being gentle. Other than having to figure out the body mounted bracket configuration and the soft metal mounting plates I'm very satisfied with the overall quality.
The grille overlay looks absolutely awesome and not a speck of chrome shows through. Took five minutes to install. If you want to get rid of chrome without the hassle of replacing the grille, this is the way to go!
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If

