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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,924 reviews

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Ohio
1 review
0 helpful votes
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Lite Bright
August 30, 2022

Vastly superior to OEM headlight set. Quick delivery. 15 minutes to install new lights.

Date of experience: August 30, 2022
Florida
2 reviews
0 helpful votes
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Great
August 30, 2022

Great it sounds great. The only thing is clamps didn't fit but other then that it's been great and delivered in great timing.

Date of experience: August 29, 2022
Utah
1 review
0 helpful votes
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I recent bought a Toyota Tundra which has been a dream for awhile and the truck was amazing to begin with… and now with the new running-boards and projector LED headlights… the truck is perfect. I can't express how happy I am with the products, and even more so with how quickly the items arrived, in perfect shape with no stress or hassle whatsoever.

Date of experience: August 29, 2022
Washington
1 review
0 helpful votes
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Another upgrade
August 30, 2022

Excellent. Jeep had death wobble after new tract bar. Tie rod needed new end links. Just as fast to replace the whole bar. Added new steering stabilizer to boot.

Date of experience: August 29, 2022
Alabama
1 review
0 helpful votes
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Great Service
August 30, 2022

Overall great service, all items delivered as promised and on time!

Date of experience: August 29, 2022
Indiana
2 reviews
0 helpful votes
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Headlights
August 29, 2022

Headlight housings fit great! Fast shipping. Also installed LED lights that helped as well.

Date of experience: August 29, 2022
Montana
1 review
0 helpful votes
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Jeep running boards
August 29, 2022

I needed to replace rusted running boards. Wanted to try a drop step design. Have them installed and very happy with the look. Gave some improvement for entry. My jeep is quite tall. Exit really improved for me. At 76 yrs. Young I like my purchase.

Date of experience: August 29, 2022
Texas
1 review
0 helpful votes
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5 star
August 29, 2022

Fast shipping and good quality product! Would highly recommend

Date of experience: August 29, 2022
Florida
1 review
0 helpful votes
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Lots of great products to choose from, able to filter and pick the products I want to my specific make and model. Fast shipping. Everything I ordered for my Jeep fit as advertised, no disappointments.

Date of experience: August 29, 2022
Virginia
1 review
0 helpful votes
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Good service!
August 29, 2022

Everything came pretty quick and in great condition.

Date of experience: August 29, 2022
California
1 review
0 helpful votes
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Fishbone Tackle Rack mid height
September 28, 2022
Updated review

Maybe make it easier to determine which racks require drilling, or the Jeep Trail Rail cargo management rails? Would make it much easier to select a rack. I don't have the rails, and didn't want to drill. Your chat was very helpful.

Middle rail was bent/warped. I was able to make it work but it must have happened prior to shipping, as the box was in fair condition.

Date of experience: August 29, 2022

Maybe make it easier to determine which racks require...
August 22, 2022
Previous review

Maybe make it easier to determine which racks require drilling, or the Jeep Trail Rail cargo management rails? Would make it much easier to select a rack. I don't have the rails, and didn't want to drill. Your chat was very helpful.

Date of experience: August 22, 2022
California
1 review
0 helpful votes
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Sounds great
August 29, 2022

Sounds really good. Easy installation. With access cab you had to cut the exhaust a little bit the instructions tell you measurements. The exhaust surns purple/blueish. Looks awesome

Date of experience: August 29, 2022
Iowa
1 review
0 helpful votes
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Installation
August 29, 2022

Bull bar was a piece of cake to install! This is a good quality product that should last many years.

Date of experience: August 29, 2022
Virginia
1 review
0 helpful votes
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Great website, easy to navigate, and included installation videos. The customer pics sections on the product pages also gave a great visual of how the product looks in real life.

Date of experience: August 28, 2022
Arizona
2 reviews
0 helpful votes
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Fast delivery
August 29, 2022

Fast delivery and item as described works perfectly

Date of experience: August 28, 2022
Massachusetts
2 reviews
0 helpful votes
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Timely but Damaged
September 28, 2022

My order came exactly when it said it would with the express 3 day shipping option, however when it arrived the box looked like it had been thrown around. One side was open enough that I could put my whole hand in. Luckily, what I was getting was soft enough to not be damaged, but if it were a different product I'd be concerned.

Date of experience: August 28, 2022
Ohio
2 reviews
0 helpful votes
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Was told on web site would receive in 3 days. However, it took over 1 week to receive

Date of experience: August 28, 2022
Minnesota
1 review
0 helpful votes
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Great too
August 28, 2022

Best top is a great choice, expensive but you get what you pay for.

Date of experience: August 28, 2022
Arizona
2 reviews
0 helpful votes
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2022 JL side steps
August 28, 2022

The product was great except the instructions were useless as the pictures were not clear. The bracket plates that go inside the step channel which are used to secure the step to the body mount brackets are soft steel. They bend under any type of torque load so I'd suggest using 1/4" ratchet and being gentle. Other than having to figure out the body mounted bracket configuration and the soft metal mounting plates I'm very satisfied with the overall quality.

Date of experience: August 28, 2022
New Mexico
1 review
0 helpful votes
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Awesome
August 28, 2022

The grille overlay looks absolutely awesome and not a speck of chrome shows through. Took five minutes to install. If you want to get rid of chrome without the hassle of replacing the grille, this is the way to go!

Date of experience: August 28, 2022