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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,962 reviews

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Georgia
1 review
0 helpful votes
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Quality products
November 7, 2022

Came packaged and secured in the box with padding so nothing would be dented, broken, or scratched.

Date of experience: November 7, 2022
Colorado
1 review
0 helpful votes
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Exactly what I ordered
November 7, 2022

Perfect and easy from start to finish. Y'all rock.

Date of experience: November 7, 2022
Texas
1 review
0 helpful votes
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Level kit
November 7, 2022

Great products! Really fast shipping. Came in like 2 days

Date of experience: November 7, 2022
Canada
1 review
0 helpful votes
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Mudflaps for rubicon
November 7, 2022

This is my first ordeer, so i cannot offer much input yet. I found the ordering process easy so i will know more as time goes on..

Date of experience: November 7, 2022
Washington
1 review
0 helpful votes
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2016 75th anniversary jk
November 7, 2022

Quick and easy and I like the Barricade line of parts.

Date of experience: November 6, 2022
Washington
1 review
0 helpful votes
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Antenna, and cover
November 7, 2022

Everything is perfect, except me! Guess I am to the point of having to admit to being a little too old for the Jeep cover, as I simply found it too hard to use. If you are a little taller than me, with longer arms it would help, or, have 2nd person help putting it on. I did finally manage to get it installed, and it fits great so yes, I would recommend this cover.

Date of experience: November 6, 2022
Alabama
1 review
0 helpful votes
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Parts came fast
November 7, 2022

Got the new exhaust quickly. Came a day early and in good shape!

Date of experience: November 6, 2022
Massachusetts
2 reviews
0 helpful votes
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XT shirts
November 7, 2022

Grabbed a couple T-shirt's while they were on sale, XT had quick shipping and delivery as they always have.

Date of experience: November 6, 2022
Massachusetts
1 review
0 helpful votes
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Can't order
December 6, 2022

I ordered a grill for my Jeep Wrangler. After I placed the order, I didn't receive a confirmation number. Just a notice on the screen to go to my email account to validate my email. I never received an email to validate and then couldn't check on my order because my email wasn't validated. I called customer service and explained what happened. The CS rep said they resent the email. Never received it. I asked to have it sent to another email which they did and still never received the link to validate. I then saw they charged my credit card and when I told the CS, they informed me it was because I validated my order. Which I never did. I then asked to cancel the order since I wouldn't be able to track it and they asked me the reason why I wanted to cancel. Really?! The whole process was frustrating. My credit card still shows the charge and I now will most likely have to dispute with my bank. Not sure if this is a scam?

Date of experience: November 6, 2022
Texas
1 review
0 helpful votes
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Great!
November 6, 2022

I've ordered quite a few modifications for my jeep and had a great experience with most of the items. The swing case was disappointing to the fact it did not fit with the tonneau cover I had and it did say it would so I had to remove the top lid from the swing case instead of going through the hassle of returning it. They're customer service is great and I will continue to order from them as long as they keep providing good quality items at competitive prices and great customer. All around very pleased with them.

Date of experience: November 6, 2022
Michigan
1 review
0 helpful votes
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HDX running boards
November 6, 2022

These running boards are great, easy to install and they cover the weld seam on my 2022 Ford Bronco!

Date of experience: November 6, 2022
Mississippi
1 review
0 helpful votes
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Golly JEEPers!
November 6, 2022

I found exactly what I was looking for and at an affordable price! All of my mods for my gladiator will be right here at Extreme terrain!

Date of experience: November 6, 2022
Texas
1 review
0 helpful votes
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Exhaust
November 6, 2022

Exhaust system was simple to install took me about an hour to complete and merchandise wasn't damaged during shipment

Date of experience: November 6, 2022
Washington
2 reviews
0 helpful votes
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Speedform
November 6, 2022

More information when I use the product ordered. As far as this site goes, it's great!
So I installed this little beast and man oh man was I surprised! The throttle response was way more than I had hoped for! If your looking to be rid of the lag in your pedal this little gem is your key to big smiles and loads of fun! Literally took 10 minutes to install - plug n play! Set the mode your after and start smoking some rubber!

Date of experience: November 6, 2022
Colorado
4 reviews
0 helpful votes
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Responsive
November 6, 2022

Extreme Terrain had what I needed and got it to me quickly! Thank you!

Date of experience: November 6, 2022
Virginia
1 review
0 helpful votes
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Lift
November 6, 2022

When you got a question they were basically quick to getting back quickly. Only downside is the YouTube videos and the directions for the lift I done they left couple things out on the instructions compared to the video.

Date of experience: November 6, 2022
New York
1 review
0 helpful votes
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Running boards for my Gladiator
November 6, 2022

Reasonably priced, fast delivery and was exactly what was described!

Date of experience: November 5, 2022
Ohio
2 reviews
0 helpful votes
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Fuel Door DV8
November 6, 2022

Fairly decent ordering experience. Won't ship smaller items to P. O. Boxes but seems to be a common error with how the check out process is setup through the site. Friendly sales rep's along with good communication skills that are able to get product shipped outta the shop & onto your door step within the next few business days..

Date of experience: November 5, 2022
Missouri
1 review
0 helpful votes
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Fantastic servicei
November 6, 2022

I ordered the reverse light it was shipped to me on time. I'm expressed good customer service.

Date of experience: November 5, 2022
Ohio
4 reviews
0 helpful votes
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Solid Product
November 5, 2022

Always a good experience here without any concern.

Date of experience: November 5, 2022