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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,046 reviews

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Texas
1 review
0 helpful votes
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Great service Speedy Delivery
November 15, 2022

Ordered the Extreme Terrian HD front and rear bumpers plus a Rough Country 9500lbs winch for my 2018 Jeep JK on a Friday. Parts showed up on the following Monday. Very easy install. Total install time was 3 hours taking my time. I would highly recommend Extreme Trarrian for anyone fixing their Jeep.

Date of experience: November 14, 2022
Connecticut
2 reviews
0 helpful votes
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Always a positive experience
November 14, 2022

Never disappointed. Easy exchange or refund and easy to deal with. Customer support is great and understanding. Product has always been on the money.

Date of experience: November 14, 2022
Indiana
1 review
0 helpful votes
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To many to choose from
November 14, 2022

Only problem I had was I had to many options to choose from! Love the selection! Its great being able to see what others have done with the same options in the customer pictures!

Date of experience: November 14, 2022
California
1 review
0 helpful votes
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High steer bushing
November 14, 2022

I was very impressed that I was in my mail box when it was supposed be. Thank you.

Date of experience: November 13, 2022
Colorado
1 review
0 helpful votes
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Great D links
November 14, 2022

Easy to shop with and timely delivery. Selection was good and options nice to have.

Date of experience: November 13, 2022
Florida
1 review
0 helpful votes
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Good experience!
November 14, 2022

Easy to order, and I hope exactly what my son wants!

Date of experience: November 13, 2022
Maryland
1 review
0 helpful votes
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Great
November 14, 2022

Have not opened the product as it is a gift but the website was easy to use and shopping was quick!

Date of experience: November 13, 2022
Colorado
1 review
0 helpful votes
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Great service
November 13, 2022

Easy ordering and I received my order within a few days.

Date of experience: November 13, 2022
Texas
1 review
0 helpful votes
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Fast Delivery
November 13, 2022

I ordered on a Sunday afternoon and it was delivered on the following Tuesday.

Date of experience: November 13, 2022
Oklahoma
1 review
0 helpful votes
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NeededParts
November 13, 2022

I sent my order in for a couple of Jeep door parts and received them within 2 days.Excellent service!

Date of experience: November 13, 2022
Oklahoma
1 review
0 helpful votes
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I asked a ton of questions and they were answered very quickly and correctly. I paid more on your website because you knew your product than the manufacturers website and their chat staff

Date of experience: November 13, 2022
Virginia
1 review
0 helpful votes
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Great
November 13, 2022

Smooth not that much to say ordered and eating for it to arrive

Date of experience: November 13, 2022
Texas
1 review
0 helpful votes
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Fender flare
November 13, 2022

The website was easy to navigate and I received my flare and hardware kit in a timely manner. Based on this experience I will order other products again.

Date of experience: November 13, 2022
Ohio
1 review
0 helpful votes
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Power stop truck and tow brake package
November 13, 2022

Easy to complete, great brakes! I noticed a difference immediately!

Date of experience: November 13, 2022
Missouri
1 review
0 helpful votes
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Mud flaps for Gladiator!
November 13, 2022

These mud flaps were very easy to install and were made from good quality molded plastic from Weather Tech!

Date of experience: November 12, 2022
Georgia
1 review
0 helpful votes
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Excellent product
November 13, 2022

Excellent product and quick service. Happy with the purchase

Date of experience: November 12, 2022
Washington
1 review
0 helpful votes
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Love the website. Loaded with content and easy to navigate. Multiple options to choose from with just about everything.

Date of experience: November 12, 2022
Tennessee
1 review
0 helpful votes
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Shicks
November 13, 2022

Awesome fox shocks. Easy to install. Perform awesome.

Date of experience: November 12, 2022
Ohio
1 review
0 helpful votes
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Fast delivery
November 13, 2022

Fast delivery! Had a mark on my bumper which was disappointing, but it came on time.

Date of experience: November 12, 2022
Florida
1 review
0 helpful votes
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Highly recommended
November 12, 2022

The shipping was fast, the customer service was great, I would do business with you again
Thank you!

Date of experience: November 12, 2022