Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Extreme Terrain

Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey stargrey stargrey stargrey stargrey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

Instant Feedback

51,019 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Kathy N.
Unfollow Kathy N.
Share Review
Report Review

Jeep seat covers
November 16, 2022

It is a Christmas present. I haven't opened it.I j it at hope I ordered the correct item.

Date of experience: November 15, 2022
Florida
1 review
0 helpful votes
Follow Martin K.
Unfollow Martin K.
Share Review
Report Review

I'm concerned about all parts being in the box when I take it to a shop to be installed.
I will let you know.
I didn't like the deliver process.

Date of experience: November 15, 2022
North Carolina
1 review
0 helpful votes
Follow Gary D.
Unfollow Gary D.
Share Review
Report Review

Good experienc
November 15, 2022

XT had what I wanted. Been looking for a couple of years, finally found it here.

Date of experience: November 15, 2022
Maryland
2 reviews
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Upgrade to jeep exterior
November 15, 2022

Competitive pricing on this great OEM product. High quality product, fast delivery and easy install

Date of experience: November 15, 2022
California
2 reviews
0 helpful votes
Follow Armon Z.
Unfollow Armon Z.
Share Review
Report Review

Good Service & Good Stuff
November 15, 2022
Updated review

Fast, easy, and accurate. Got what I paid for and PDQ!

Date of experience: November 14, 2022

FREE SHIPPING?
December 13, 2022
Previous review

FREE SHIPPING? Then you stick a $40 "oversize item fee" on me!

Date of experience: November 13, 2022

Quick and easy and you had the parts in stock!
November 8, 2022
Previous review

Quick and easy and you had the parts in stock!

Date of experience: November 7, 2022

Quick and easy to follow
November 4, 2022
Previous review

Quick and easy to follow. Thanks for having the stock.

Date of experience: November 4, 2022

ET is better than the "other" sites because you have...
November 2, 2022
Previous review

ET is better than the "other" sites because you have what we need and the parts are clearly explained and always for the correct vehicle!

Date of experience: November 2, 2022
Tennessee
1 review
0 helpful votes
Follow Gloria R.
Unfollow Gloria R.
Share Review
Report Review

Rear handle for Jeep
November 15, 2022

Items was as described in photo, and looks good installed, received items earlier the expected,thank you

Date of experience: November 14, 2022
Texas
1 review
0 helpful votes
Follow Robert P.
Unfollow Robert P.
Share Review
Report Review

Great service Speedy Delivery
November 15, 2022

Ordered the Extreme Terrian HD front and rear bumpers plus a Rough Country 9500lbs winch for my 2018 Jeep JK on a Friday. Parts showed up on the following Monday. Very easy install. Total install time was 3 hours taking my time. I would highly recommend Extreme Trarrian for anyone fixing their Jeep.

Date of experience: November 14, 2022
Connecticut
2 reviews
0 helpful votes
Follow Carlo O.
Unfollow Carlo O.
Share Review
Report Review

Always a positive experience
November 14, 2022

Never disappointed. Easy exchange or refund and easy to deal with. Customer support is great and understanding. Product has always been on the money.

Date of experience: November 14, 2022
Indiana
1 review
0 helpful votes
Follow beth V.
Unfollow beth V.
Share Review
Report Review

To many to choose from
November 14, 2022

Only problem I had was I had to many options to choose from! Love the selection! Its great being able to see what others have done with the same options in the customer pictures!

Date of experience: November 14, 2022
California
1 review
0 helpful votes
Follow Jeff O.
Unfollow Jeff O.
Share Review
Report Review

High steer bushing
November 14, 2022

I was very impressed that I was in my mail box when it was supposed be. Thank you.

Date of experience: November 13, 2022
Colorado
1 review
0 helpful votes
Follow Shawn Z.
Unfollow Shawn Z.
Share Review
Report Review

Great D links
November 14, 2022

Easy to shop with and timely delivery. Selection was good and options nice to have.

Date of experience: November 13, 2022
Florida
1 review
0 helpful votes
Follow Sandra U.
Unfollow Sandra U.
Share Review
Report Review

Good experience!
November 14, 2022

Easy to order, and I hope exactly what my son wants!

Date of experience: November 13, 2022
Maryland
1 review
0 helpful votes
Follow Laci U.
Unfollow Laci U.
Share Review
Report Review

Great
November 14, 2022

Have not opened the product as it is a gift but the website was easy to use and shopping was quick!

Date of experience: November 13, 2022
Colorado
1 review
0 helpful votes
Follow Michael I.
Unfollow Michael I.
Share Review
Report Review

Great service
November 13, 2022

Easy ordering and I received my order within a few days.

Date of experience: November 13, 2022
Texas
1 review
0 helpful votes
Follow Kevin B.
Unfollow Kevin B.
Share Review
Report Review

Fast Delivery
November 13, 2022

I ordered on a Sunday afternoon and it was delivered on the following Tuesday.

Date of experience: November 13, 2022
Oklahoma
1 review
0 helpful votes
Follow Mark M.
Unfollow Mark M.
Share Review
Report Review

NeededParts
November 13, 2022

I sent my order in for a couple of Jeep door parts and received them within 2 days.Excellent service!

Date of experience: November 13, 2022
Oklahoma
1 review
0 helpful votes
Follow Angela U.
Unfollow Angela U.
Share Review
Report Review

I asked a ton of questions and they were answered very quickly and correctly. I paid more on your website because you knew your product than the manufacturers website and their chat staff

Date of experience: November 13, 2022
Virginia
1 review
0 helpful votes
Follow Hardy D.
Unfollow Hardy D.
Share Review
Report Review

Great
November 13, 2022

Smooth not that much to say ordered and eating for it to arrive

Date of experience: November 13, 2022
Texas
1 review
0 helpful votes
Follow John W.
Unfollow John W.
Share Review
Report Review

Fender flare
November 13, 2022

The website was easy to navigate and I received my flare and hardware kit in a timely manner. Based on this experience I will order other products again.

Date of experience: November 13, 2022
Ohio
1 review
0 helpful votes
Follow ERIC Q.
Unfollow ERIC Q.
Share Review
Report Review

Power stop truck and tow brake package
November 13, 2022

Easy to complete, great brakes! I noticed a difference immediately!

Date of experience: November 13, 2022