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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
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This company responds to reviews on average within 6 days

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51,008 reviews

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Georgia
1 review
0 helpful votes
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No Problem
November 18, 2022

Always a pleasure doing business with Extreme Terrain.

Date of experience: November 18, 2022
Colorado
1 review
0 helpful votes
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Great suggestion
November 18, 2022

Received a suggestion part for my Jeep for more organized storage in the console. The part fits perfect. Love it!

Date of experience: November 18, 2022
New York
1 review
0 helpful votes
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Never disappointed
November 18, 2022

Always prompt and the order is correct. Customer service very efficient

Date of experience: November 18, 2022
Colorado
1 review
0 helpful votes
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New Lightbar
November 18, 2022

Good qualitey product, easy install, one aditional hole required in my Barricade bumper to align the bracket holes with the bumper ones.

Date of experience: November 18, 2022
North Carolina
1 review
0 helpful votes
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Great Service and fast delivery
November 18, 2022

Fast delivery and good product and service. Will be ordering from here in the future.

Date of experience: November 18, 2022
Arizona
1 review
0 helpful votes
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I received my Tent
November 18, 2022

I haven't tried it yet but I plan to! I'll let you know when I do

Date of experience: November 17, 2022
Missouri
1 review
0 helpful votes
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Awesome
November 18, 2022

I received my original order for a cell phone holder for my Jeep Wrangler and it was missing a part. I called and was sent another order with no problems. Thank you!

Date of experience: November 17, 2022
California
1 review
0 helpful votes
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Got it!
November 18, 2022

Thanks for the items! Glad I could do business with extreme terrain!

Date of experience: November 17, 2022
Illinois
1 review
0 helpful votes
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I received my order
November 18, 2022

My order was shipped out the next day and arrived quickly. It was packaged well, no issues.

Date of experience: November 17, 2022
Wisconsin
1 review
0 helpful votes
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Just waiting for my return to process then i will provide a review

Date of experience: November 17, 2022
Minnesota
1 review
0 helpful votes
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Very pleased. Quicker shipping than expected. A+++

Date of experience: November 17, 2022
Maryland
2 reviews
0 helpful votes
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Extreme Terrain is great!
November 17, 2022

Great experience! Fast service. So many products to choose from. I also very much appreciate the instructional videos!

Date of experience: November 17, 2022
Texas
1 review
0 helpful votes
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Quick and easy
November 17, 2022

Ordered 2" spacers. Showed up quickly. Worked great

Date of experience: November 16, 2022
Oklahoma
1 review
0 helpful votes
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Nerf bars
November 17, 2022

Love my new nerf bars for my 2022 jeep. Fits perfect and easy to install.

Date of experience: November 16, 2022
Massachusetts
1 review
0 helpful votes
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Great products! Great service!
November 16, 2022

The website is easy to navigate. Have never had any issues with ordering. Shipping is always reasonable, and fast!

Date of experience: November 16, 2022
New Mexico
1 review
0 helpful votes
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Repackaged improperly
December 16, 2022

Bought the tire carrier as an open box item. Was said to have no scratches in like new condition. However when it was repackaged it was not properly cushioned between pieces and arrived significantly scratched up.

Date of experience: November 16, 2022
Maryland
1 review
0 helpful votes
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This is a gift for my son.
November 16, 2022

So far so good. It is unopened because it is a gift for my son

Date of experience: November 16, 2022
Colorado
1 review
0 helpful votes
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Fast and Easy!
November 16, 2022

I received my order 3 days after purchasing. I would definitely order again.

Date of experience: November 16, 2022
Virginia
1 review
0 helpful votes
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Missing parts
November 16, 2022

Excellent product, fast shipping, easy order processs. Unfortunately the mud flaps came in a big box, they weren't in their original boxes, they were thrown into this big box. And there were parts missing... two clips and one washer.

Date of experience: November 15, 2022
New York
1 review
0 helpful votes
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Jeep seat covers
November 16, 2022

It is a Christmas present. I haven't opened it.I j it at hope I ordered the correct item.

Date of experience: November 15, 2022