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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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You sent me the wrong part. I ordered the s&b cold air intake with white cotton filter. I got the red oiled filter. I didn't notice until I had already installed most of the parts.
This place rocks. Love the video tutorials. Lots of helpful reviews. Talked to a rep on the phone, Gregg, this guy was a fantastic help in answering my questions/concerns.
Went to the dealership and they tried to charge me $594 for a window. Came to Extreme Terrain and got one for $100. That window was brand new and fit the jeep perfectly. I highly recommend these guy for your Jeep needs.
Send item in promised time, well packaged- easy experience- will shop here again for my Jeep Needs!
From time of purchase to delivery was good. Have not installed the kit yet but parts were boxed well and they look good.
Everything went fine. There was a backordered part but one of your customer service agents called me and was fantastic help.
Fast shipping from Extreme Terrain! Installed these fender flares and inner fender liners on a 2020 Jeep Willis, perfect fit! They are well built and solid! The turn signals and marking lights are plug and play, no problems with them.
I don't order often, but when business is conducted the way you guys do its an easy choice. Good web site, could use a tune up but easy if you already have some mechanical knowledge. You're products are awesome and hold up as they should. Best is you guys are as easy for first timers as well as those looking for the custom build as I have in past. Again a 5 star company, glad you are still making it through all the adversity going on in this great country of ours. GOD bless the USA.
Instructions that can with it were better then I expected and came two days early
My floor mats arrived on time and they fit perfect. I would definitely buy them again.
Great product. Fast shipping. The product was exactly what I was looking for. The shipping was fast enough, there wasn't much difference in wait from going locally.
I wasn't sure of what parts I needed and the sales rep took the time to research and help me with ordering the correct parts.
Easy easy! The running boards are exactly what we wanted!:-)
The part I bought was thru a USA address but actually going overseas. The staff was so helpful with ensuring it was the correct part as returning it wasn't an option.
I received a 10 off for requesting a catalog but when I went to use it said it was an invalid code - was a little upset at that aspect.
Always good and fast service.
Never get disappointed everytime i order.
Excellent experience. Great variety of products and easy to navigate website.
Great work and fast delivery ty
I will recommend you guys for your professional assistance thank you very much.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members