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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,980 reviews

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California
1 review
0 helpful votes
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Site sucks
December 25, 2022

A lot of off road enthusiasts have highly modified vehicles. It's a shame you have to put in a vehytyoe to use their site. I will not be visiting them or purchasing from them.

Date of experience: November 25, 2022
Massachusetts
1 review
0 helpful votes
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...
November 25, 2022

Quick and easy and shipment got here early so pleased

Date of experience: November 25, 2022
South Carolina
1 review
0 helpful votes
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Great Value for the $$
November 25, 2022

We needed pads and rotors for my 2018 JKU. We have ordered from ET before and have always been pleased. We got pads AND rotors for the front cheaper than the local auto parts store was going to charge us for just the rotors. They were easy to install, and this brand is great!

Date of experience: November 24, 2022
California
1 review
0 helpful votes
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The Right Product for the Right Price
November 24, 2022

It should arrive soon and installation does not appear to be too difficult.

Date of experience: November 24, 2022
Colorado
1 review
0 helpful votes
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Antennas
November 24, 2022

Easy to find antennas and I appreciate the style varieties.

Date of experience: November 24, 2022
Massachusetts
1 review
0 helpful votes
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Pleased
November 24, 2022

Pleased with extreme trains experience. Not pleased with your delivery system was not notified that I was little it was delivered.

Date of experience: November 24, 2022
Illinois
1 review
0 helpful votes
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Tires
November 24, 2022

Awesome place to shop and get parts great tires and head lights

Date of experience: November 24, 2022
Texas
1 review
0 helpful votes
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On the return, the customer service was fantastic.

Date of experience: November 23, 2022
Massachusetts
1 review
0 helpful votes
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Acorn Locking Lug Nuts
November 24, 2022

I found the product to be of high quality and excellent service

Date of experience: November 23, 2022
Missouri
1 review
0 helpful votes
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Great site for your off-road needs
November 24, 2022

The site is easy to navigate. It allows you to pick out your vehicle and shop according to what will work for that vehicle. A lot of the products have installation videos so you can see what you're getting into beforehand.

Date of experience: November 23, 2022
Texas
1 review
0 helpful votes
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Floor mats
November 23, 2022

Ordering was easy. Delivery was quick. Product was as advertised.

Date of experience: November 23, 2022
New Mexico
2 reviews
0 helpful votes
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Easy
November 23, 2022

Perfect perfect perfect perfect...is that 50? Okay now?

Date of experience: November 23, 2022
Wisconsin
1 review
0 helpful votes
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Visor repair kit
November 23, 2022

Easy to find the item and to order. Shipping is quick also

Date of experience: November 23, 2022
Canada
1 review
0 helpful votes
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Jeep mirrors
November 23, 2022

Had friendly fast wonderful help. Very knowledgeable.

Date of experience: November 23, 2022
Arkansas
2 reviews
0 helpful votes
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Winch cover
November 23, 2022

Overall good experience. You got it in a reasonable timeGreat experience! Looking forward to using the product

Date of experience: November 23, 2022
Texas
2 reviews
0 helpful votes
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TIre Carrier
November 23, 2022

Great service. Great product. The Rugged Ridge tire carrier has eliminated the slapping noise caused by tailgate sag - I'm totally satisfied. Easy install - no drilling.

Date of experience: November 23, 2022
Georgia
1 review
0 helpful votes
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Light bar mount
December 23, 2022

Thought this would help the whistling noise on my soft top roof. It did but now leaves a ringing and noise. So basically I traded one problem for another and it won't go down.

Date of experience: November 23, 2022
California
1 review
0 helpful votes
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Jeep Wrangler
November 23, 2022

Great experience fast service awesome customer service

Date of experience: November 22, 2022
Washington
1 review
0 helpful votes
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OVER EMAILING SPECIALS
November 22, 2022

I get about 3 or more emails a day since I ordered what I needed. Please stop emailing me that many times! May be think about 2 times a week at the most...

Date of experience: November 22, 2022
Georgia
1 review
0 helpful votes
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Running boards
November 22, 2022

Fit was perfect, only took about an hour to install. Very easy.

Date of experience: November 22, 2022