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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,923 reviews

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California
2 reviews
0 helpful votes
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Excellent experience.
January 24, 2023

I needed a part for my Jeep JK at a fair price. Extreme Terrain had multiple options at competitive prices. My item shipped quickly and there was great communication. I will definitely shop Extreme Terrain again.

Date of experience: January 24, 2023
Nebraska
1 review
0 helpful votes
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Overall the product quality is good and it looks very good on the Jeep. I was not able to fit bracket #3 first and ET shipped me a replacement and it works. However it took 3 calls to speak to someone who can help me with the replacement. Kind of like repeat myself 3 times. On the installation, it is best to have bracket 3 installs to the car underneath first as mention by some earlier reviewers before mounting to the bar.

Date of experience: January 23, 2023
Arizona
1 review
0 helpful votes
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Jeep parts
January 24, 2023

Everything I've ordered has been on time and as ordered.thanks

Date of experience: January 23, 2023
Connecticut
1 review
0 helpful votes
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Ordered and delivered.
January 24, 2023

Every thing went well. Delivered All the way to Connecticut no problem

Date of experience: January 23, 2023
Oregon
1 review
0 helpful votes
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I love to be able to just order online and bang it's here. Prices are good too

Date of experience: January 23, 2023
New York
1 review
0 helpful votes
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GREAT SERVICE THANK YOU
January 23, 2023

PROMPT SERVICE GREAT PRODUCT ORDER ON TUESDAY GOT IT THE NEXT DAY
CANT ASK FOR BETTER SERVICE THAN THAT

Date of experience: January 23, 2023
Illinois
1 review
0 helpful votes
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1st Time
January 23, 2023

Great service. Thanks!
You guys are asking for 50 characters in the answer, but I'm a customer of few words.

Date of experience: January 23, 2023
California
1 review
0 helpful votes
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Tanneau Cover
January 23, 2023

Your sales rep was very knowledgeable and happy to help.

Date of experience: January 23, 2023
Oregon
1 review
0 helpful votes
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Good
January 23, 2023

Good got it in the time I needed to get it. Got it in the time I needed to get it

Date of experience: January 23, 2023
North Carolina
1 review
0 helpful votes
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Floor mats -front and back
January 23, 2023

Perfect fit! Love the material And design!
Good customer service.

Date of experience: January 23, 2023
Illinois
1 review
0 helpful votes
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Stepdown running boards
January 23, 2023

Quick and easy, definitly will shop again when the need arises. I have two Jeeps and after trying these for a while may get them for the two door also.

Date of experience: January 23, 2023
Florida
1 review
0 helpful votes
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Drop side step bars.
January 23, 2023

The side bolts on each side did not line up with the forward most holes.

Date of experience: January 23, 2023
California
2 reviews
0 helpful votes
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Quick service
January 23, 2023

I am in need of a bracket, the other two online 4x4 part sites are out of stock. Extreme Terrain show them in stock. Not only were they in stock they shipped out quick.

Date of experience: January 23, 2023
Wyoming
1 review
0 helpful votes
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Wheel spacers.
January 23, 2023

Product showed up timely and as described. Red thread lock was also included making it very convenient

Date of experience: January 22, 2023
Missouri
1 review
0 helpful votes
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The shopping and shipping experience was top notch, but the part I installed did not fit like the original. So I'm not sure what the issue is why it didn't fit. One of the adapter fittings was too small for the jeep.

Date of experience: January 22, 2023
Oregon
1 review
0 helpful votes
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Good job
January 23, 2023

Received product in a timely manner, no damage to product received.

Date of experience: January 22, 2023
New York
1 review
0 helpful votes
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OEM Grab Handles
January 23, 2023

Mopar made and solid. They blend into the Jeep really well and I don't hit my head on them when entering or exiting the truck.

Date of experience: January 22, 2023
Texas
1 review
0 helpful votes
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Antenna
January 23, 2023

I got tired of my antenna flapping in the wind. So glad I came across the short black-stubb antenna. And it looks a lot better.

Date of experience: January 22, 2023
Florida
1 review
0 helpful votes
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Very easy ordering
January 22, 2023

Also have a good experience dealing with them. Easy ordering. Quick delivery. No problems at all

Date of experience: January 22, 2023
Connecticut
1 review
0 helpful votes
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JK Rear Bumper
January 22, 2023

Perfect fit, easy install. Just what we where looking for.

Date of experience: January 22, 2023