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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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I needed a part for my Jeep JK at a fair price. Extreme Terrain had multiple options at competitive prices. My item shipped quickly and there was great communication. I will definitely shop Extreme Terrain again.
Overall the product quality is good and it looks very good on the Jeep. I was not able to fit bracket #3 first and ET shipped me a replacement and it works. However it took 3 calls to speak to someone who can help me with the replacement. Kind of like repeat myself 3 times. On the installation, it is best to have bracket 3 installs to the car underneath first as mention by some earlier reviewers before mounting to the bar.
Everything I've ordered has been on time and as ordered.thanks
Every thing went well. Delivered All the way to Connecticut no problem
I love to be able to just order online and bang it's here. Prices are good too
PROMPT SERVICE GREAT PRODUCT ORDER ON TUESDAY GOT IT THE NEXT DAY
CANT ASK FOR BETTER SERVICE THAN THAT
Perfect fit! Love the material And design!
Good customer service.
Quick and easy, definitly will shop again when the need arises. I have two Jeeps and after trying these for a while may get them for the two door also.
The side bolts on each side did not line up with the forward most holes.
I am in need of a bracket, the other two online 4x4 part sites are out of stock. Extreme Terrain show them in stock. Not only were they in stock they shipped out quick.
Product showed up timely and as described. Red thread lock was also included making it very convenient
The shopping and shipping experience was top notch, but the part I installed did not fit like the original. So I'm not sure what the issue is why it didn't fit. One of the adapter fittings was too small for the jeep.
Mopar made and solid. They blend into the Jeep really well and I don't hit my head on them when entering or exiting the truck.
Also have a good experience dealing with them. Easy ordering. Quick delivery. No problems at all
Perfect fit, easy install. Just what we where looking for.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If

