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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,905 reviews

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Oklahoma
1 review
0 helpful votes
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Great products
March 19, 2023

Putting lift on my jeep and was able to find everything I needed plus more!

Date of experience: March 19, 2023
New Jersey
1 review
0 helpful votes
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Nice product.
March 19, 2023

I am always satisfied with their products. Highly recommend!

Date of experience: March 19, 2023
Georgia
1 review
0 helpful votes
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Side panel vinyl.
March 19, 2023

Fast and quick on the purchase, product arrived on time. Vinyl was great in texture, was able to install with little complications due to (human error). Overall very happy with the product and vinyl. Would highly recommend it.

Date of experience: March 19, 2023
California
1 review
0 helpful votes
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Great speed
March 19, 2023

Excellent and easy great experience and no hassle. Arrived ontime

Date of experience: March 19, 2023
Florida
1 review
0 helpful votes
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Product as expected
March 19, 2023

Item worked as it was supposed to and instructional videos always help.

Date of experience: March 19, 2023
Alabama
1 review
0 helpful votes
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You invited me to a 20% off sale for at. Patrick's day. I clicked the link in the email to access the sale, found my items, added them to my cart and attempted to apply the code and it said the code was invalid, after multiple attempts. I then opened the link form the email and clicked it again and it said the sale had ended but even as I'm typing this review, by the date provided on the email, the sale is still valid.

Date of experience: March 18, 2023
Support R. — Extreme Terrain Rep
over a year old

I apologize, the St. Patrick's day sale was a Hide and Seek promo -Hide & Seek Promotions are where you can look for items with banner at the top of the item page to add to cart & apply coupon code at check out.
The code would only apply to those selected items.
I apologize for any confusion. Please feel free to reach out if you would like to discuss.

Amy
EXT 257

Utah
1 review
0 helpful votes
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Body Armor front Cowl Protector
March 19, 2023

There was cheap, and it was delivered on time. When I went to install it the tape did not stick so I had to go buy some double-sided tape to install.

Date of experience: March 18, 2023
Louisiana
1 review
0 helpful votes
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Not satisfied.
April 18, 2023

I had to return my order because it was different than what was advertisement. Photo showed the longer fender flare. I received the shorter one. Spoke to customer service and was told it was an error on that particular add.

Date of experience: March 18, 2023
Support R. — Extreme Terrain Rep
over a year old

I apologize for your experience.
I see customer service did assist you with this.
If you would like to discuss, I am happy to speak with you.

Amy
EXT 257

Oklahoma
1 review
0 helpful votes
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New Customer
March 19, 2023

Everything about this site is great and would order again in the future was happy with the prices

Date of experience: March 18, 2023
Florida
1 review
0 helpful votes
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Steering mount
March 18, 2023

Great shopping experience and great customer service and great product.

Date of experience: March 18, 2023
Florida
1 review
0 helpful votes
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Headlights
March 18, 2023

Parts fit good. Arrived in reasonable time. Quality seems good

Date of experience: March 18, 2023
Maine
1 review
0 helpful votes
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Broken mirror
April 18, 2023

Website was great and shipping was reasonable, however I have a broken mirror that is cracked in several spots.

Date of experience: March 18, 2023
Support R. — Extreme Terrain Rep
over a year old

I am so sorry to hear that.
I see we got you set up with a return.
Please reach out if you would like to discuss.

Amy
EXT 257

New York
1 review
0 helpful votes
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Rubi and Moab Build
March 18, 2023

Ordered accessories for 2018 Moab and 2020 Rubicon. Excellent fit and match. Moab cargo liner fit perfect. Ordering extremely simple and accurate. Delivery on time when promised. Great experience. Will definitely order again.

Date of experience: March 18, 2023
Vermont
1 review
0 helpful votes
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Sweet loud notes
March 18, 2023

Very happy with the product only issue was the bolts on the tips are junk had to go buy better bolts at the hardware other than that very happy

Date of experience: March 18, 2023
Colorado
1 review
0 helpful votes
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Cold air intake for 2023 4 runner
March 18, 2023

Easy to install! Didn't come with instructions but was super simple to install.

Date of experience: March 17, 2023
South Carolina
1 review
0 helpful votes
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Thank you
March 17, 2023

Overall quick delivery everything was in good shape only complaint would be packaging was pretty rough ripped open and falling apart.

Date of experience: March 17, 2023
Alabama
1 review
0 helpful votes
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Love you guys
March 17, 2023

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good

Date of experience: March 17, 2023
Oklahoma
1 review
0 helpful votes
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Amazing!
March 17, 2023

Shipping is A1! If there is any issues they are there too answer! Product is amazing and comes in great condition!

Date of experience: March 17, 2023
Pennsylvania
2 reviews
0 helpful votes
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Fairly easy to find products at reasonable prices...
March 17, 2023
Updated review

Fairly easy to find products at reasonable prices and delivery

Date of experience: March 17, 2023

Quick and easy to find what i needed
January 5, 2023
Previous review

Quick and easy to find what i needed

Date of experience: January 4, 2023
Pennsylvania
1 review
0 helpful votes
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Brake parts
March 17, 2023

The parts came on time and look to be high quality parts.

Date of experience: March 17, 2023