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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Order was missing lock washers and included instructions good have been better
Great look, easy install. Directions bit vague. Bigger clips up front n smaller in rear.
I purchased a console tray for my 2019 Tacoma. I couldn't be happier! It fits perfectly. Ordering online was extremely easy. The description was exactly what I was hoping for. It arrived earlier than expected. I have never had a negative experience with Extreme Terrain.
Wick shipping. Floor mats fit perfectly. Haven't tried the bikini top yet.
It's always great shopping at Extreme Terrain. Easy to navigate on the web site and great pricing for parts.
Great product! Sounds incredible, got a very slight increase in throttle response.
Great product and fast delivery, great price! Extremes Terrain has a great selection of products too.
I bought the pack so that I can put my rear fender back on, worked perfect. 2008 JK Sahara
I needed a set of trail side view mirrors and your website made it easy for me to select the pair I needed
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Extreme Terrain never disappoints. Products are shipped out as promise and delivered when expected.
Hate to brag on sellers but they were able to pull a stock item and ship it to be in a reasonable amount of time. What more could you expect. Actually, some sellers may not be able to do that.
Not very good quality,graphics were faded. The pictures in your website were misleading.
I am so sorry to hear that.
Please reach out if you would like to discuss.
I look forward to speaking with you.
Amy
EXT 257
The photo of the item that I ordered displayed a straight light bar whistle deflector but when it arrived it was curved. I clicked on the item that I needed and I guess the photo didn't match the actual item. It's coming back tomorrow.
I am sorry to hear that.
I see you have set up a return on this item.
If you need anything else, please let us know.
Amy
EXT 257
Order came quickly looks great, will definitely keep them in mind for future projects on our Jeep Wrangler
I had ordered a timing chain for a NP231 from E bay, paid for 2 day delivery. 3 weeks later still no part. Ordered one from EXTREME TERRAIN on the Thurs 13th received it following Monday. That's 3 days and part in hand. The other guys, 3 weeks no parts. Use Extreme Terrain... get your stuff on time!
Ben
Quality, good value and very easy to install, not too much more to say.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If


I apologize for this.
I reviewed your order and I see you have reached out to our Customer Service.
If you have any questions, please let me know.
Amy
EXT 257