Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Extreme Terrain

Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey stargrey stargrey stargrey stargrey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

Instant Feedback

50,998 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow David O.
Unfollow David O.
Share Review
Report Review

Missing Parts
May 23, 2023

Order was missing lock washers and included instructions good have been better

Date of experience: April 23, 2023
Support R. — Extreme Terrain Rep
over a year old

I apologize for this.
I reviewed your order and I see you have reached out to our Customer Service.
If you have any questions, please let me know.

Amy
EXT 257

Ohio
1 review
0 helpful votes
Follow Bradley M.
Unfollow Bradley M.
Share Review
Report Review

Window visors
April 23, 2023

Great look, easy install. Directions bit vague. Bigger clips up front n smaller in rear.

Date of experience: April 23, 2023
Nevada
1 review
0 helpful votes
Follow Scott N.
Unfollow Scott N.
Share Review
Report Review

Console tray.
April 23, 2023

I purchased a console tray for my 2019 Tacoma. I couldn't be happier! It fits perfectly. Ordering online was extremely easy. The description was exactly what I was hoping for. It arrived earlier than expected. I have never had a negative experience with Extreme Terrain.

Date of experience: April 22, 2023
Connecticut
1 review
0 helpful votes
Follow Gretchen U.
Unfollow Gretchen U.
Share Review
Report Review

Good quality
April 23, 2023

Wick shipping. Floor mats fit perfectly. Haven't tried the bikini top yet.

Date of experience: April 22, 2023
Michigan
1 review
0 helpful votes
Follow Aysar G.
Unfollow Aysar G.
Share Review
Report Review

Bronco
April 23, 2023

Fast service good quality…quick response and confirming my order

Date of experience: April 22, 2023
Illinois
1 review
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Share Review
Report Review

Door handle accessories.
April 22, 2023

It's always great shopping at Extreme Terrain. Easy to navigate on the web site and great pricing for parts.

Date of experience: April 22, 2023
Massachusetts
1 review
0 helpful votes
Follow John V.
Unfollow John V.
Share Review
Report Review

Hi tuck Mach power Wrangler JL
April 22, 2023

Great product! Sounds incredible, got a very slight increase in throttle response.

Date of experience: April 22, 2023
Illinois
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

Good
April 22, 2023

Good
Good
Good
Good
Good
Good
Good
Good
Good
Good
Good
Good
Good
Good

Date of experience: April 22, 2023
Florida
1 review
0 helpful votes
Follow Gretchen E.
Unfollow Gretchen E.
Share Review
Report Review

Bronco 2-door step rails
April 22, 2023

Great product and fast delivery, great price! Extremes Terrain has a great selection of products too.

Date of experience: April 22, 2023
Colorado
1 review
0 helpful votes
Follow Nicholas Q.
Unfollow Nicholas Q.
Share Review
Report Review

Fender Pieces
April 22, 2023

I bought the pack so that I can put my rear fender back on, worked perfect. 2008 JK Sahara

Date of experience: April 22, 2023
Pennsylvania
2 reviews
0 helpful votes
Follow Joseph Z.
Unfollow Joseph Z.
Share Review
Report Review

Trail side view mirrors
April 22, 2023

I needed a set of trail side view mirrors and your website made it easy for me to select the pair I needed

Date of experience: April 22, 2023
Oklahoma
2 reviews
0 helpful votes
Follow Brendon R.
Unfollow Brendon R.
Share Review
Report Review

Hdhdj
April 22, 2023

Hdhdjdjdhdhdhshdhdhdjejdhdhsbbrvshdhdhbebdbdjfjdbdbbd

Date of experience: April 22, 2023
Michigan
1 review
0 helpful votes
Follow Peter P.
Unfollow Peter P.
Share Review
Report Review

Great service as always!
April 22, 2023

Extreme Terrain never disappoints. Products are shipped out as promise and delivered when expected.

Date of experience: April 22, 2023
District of Columbia
2 reviews
0 helpful votes
Follow Tim P.
Unfollow Tim P.
Share Review
Report Review

Received
April 22, 2023

Hate to brag on sellers but they were able to pull a stock item and ship it to be in a reasonable amount of time. What more could you expect. Actually, some sellers may not be able to do that.

Date of experience: April 22, 2023
Texas
1 review
0 helpful votes
Follow david L.
Unfollow david L.
Share Review
Report Review

Et
May 22, 2023

Not very good quality,graphics were faded. The pictures in your website were misleading.

Date of experience: April 22, 2023
Support R. — Extreme Terrain Rep
over a year old

I am so sorry to hear that.
Please reach out if you would like to discuss.
I look forward to speaking with you.

Amy
EXT 257

Idaho
1 review
0 helpful votes
Follow SANDRA N.
Unfollow SANDRA N.
Share Review
Report Review

Verify
May 22, 2023
Updated review

The photo of the item that I ordered displayed a straight light bar whistle deflector but when it arrived it was curved. I clicked on the item that I needed and I guess the photo didn't match the actual item. It's coming back tomorrow.

Date of experience: April 21, 2023
Support R. — Extreme Terrain Rep
over a year old

I am sorry to hear that.
I see you have set up a return on this item.
If you need anything else, please let us know.

Amy
EXT 257


So grateful for your website
April 15, 2023
Previous review

So grateful for your website

Date of experience: April 14, 2023
Florida
2 reviews
0 helpful votes
Follow James W.
Unfollow James W.
Share Review
Report Review

Easy process
April 22, 2023

Order came quickly looks great, will definitely keep them in mind for future projects on our Jeep Wrangler

Date of experience: April 21, 2023
Oregon
1 review
0 helpful votes
Follow Ben G.
Unfollow Ben G.
Share Review
Report Review

Great service.
April 22, 2023

I had ordered a timing chain for a NP231 from E bay, paid for 2 day delivery. 3 weeks later still no part. Ordered one from EXTREME TERRAIN on the Thurs 13th received it following Monday. That's 3 days and part in hand. The other guys, 3 weeks no parts. Use Extreme Terrain... get your stuff on time!
Ben

Date of experience: April 21, 2023
Ohio
1 review
0 helpful votes
Follow Josh C.
Unfollow Josh C.
Share Review
Report Review

Great service
April 22, 2023

Fast shipping and great product and wonderful customer service

Date of experience: April 21, 2023
Minnesota
1 review
0 helpful votes
Follow Steve C.
Unfollow Steve C.
Share Review
Report Review

Jeep headlight guards
April 21, 2023

Quality, good value and very easy to install, not too much more to say.

Date of experience: April 21, 2023