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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Good price for product. Replacement seats as good or better than factory.
The site is really good an helpful need to use other means of shipment. Have order a few things from here an the company used to ship has left products out in the rain plan middle of yard no where near the door
Order came fast and the mirror was the exact replacement I needed it to be. Perfect experience.
Everything was in stock. Shipped fast. Exactly what I needed at a good price.
Excellent. Product works as intended. Windows are safely stored but with me at all times.
After heavy crosswind took out my original hood latches I wanted something that really pulled down the hood and secured it. I was not a fan of the hood flap going down the highway and should have done this sooner. These latches look amazing and secure the hood tight. Very happy with my purchase.
Purchased a spare tire cover and window shade and both items came in a timely manner and fit perfectly.
My bumper was delivered quickly and it great shape. Excited to get it on my jeep
Great experience. We will be ordering from this company in the future.
I was happy to but the the bumper on the Jeep it made look great
Yiu guys had everything I needed in taco, and the prompt delivery was amazing. Got me going quicker to get my Jeep one step closer to road ready.
Great mirrors. Love the dual axis feature to fill in the blind spots. Super easy install. Took maybe 5 minutes per side. They look totally stock from the front but with the bonus of the dual axis feature. Definitely worth the investment.
There is such a vast selection of items to choose from on the web site. I downloaded the app which gives me a link to my previous orders. Put in your vehicle info to assure you choice of a particular item fits your vehicle. Happy spending!
I thought they were made too fit in the Wrangler four doors and we put them in the trunk area and they don't fit the best
I apologize you are having this issue-
If you have any questions our
Customer service is happy to help.
Amy
EXT 1257
I ordered control arms for my jeep and within 2 hours received an email that the item was shipping. Great experience ordering through the website and great communication on status of order.
I was looking for a specific set of grille lights to fit my unusual grille pattern and they emailed me a link right away to click and place my order!
Ordered barricade winch rope and the q/a and install video both say it comes with a metal piece to attach it to the barricade winch. Upon arrival it was not present. Contacted customer service online chat and went round and round. Supposedly sent to warehouse team to find the missing part and send it or email me for further instructions. Haven't heard from them in almost a week.
I am sorry to hear about your experience.
The piece you requested has shipped out to you.
I have sent you an email with the tracking number for that.
Please be on the lookout for your part and my email.
If you have any other questions, please let me know.
Amy
EXT 1257
Ordered the set of Fox 2.0. Couldn't beat the prices, but shipping was a big let down. The option I chose was 3 day shipping. All 4 shocks had different tracking numbers. I had 1 front and 1 rear show up 1 day late, then the other front and rear showed up 3 days late. The last two looked like they fell ove the truck once a mile from one end of the country to the next. Only damage to shocks were purely cosmetic. Unfortunately due to time restraints I was unable to debate and resolve this with XT as I was already behind 3 days. Definitely recommend ordering these from XT if you have lots of time to deal with the hassle of long shipping and damaged returns to save some money. If you are on a time crunch you can choose to roll the dice.
All items were delivered on time. Am very pleased with all products. Would suggest better instal instructions for running boads.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
If you need any assistance,
Please feel free to reach out to our customer service.
Amy
EXT 1257