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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,900 reviews

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Oklahoma
1 review
0 helpful votes
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Excellent
May 15, 2023

Received a perfect package. Everything looks great.

Date of experience: May 14, 2023
Oklahoma
1 review
0 helpful votes
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Great Quality
May 14, 2023

Love the products, Soo many accessories for my Jeep! Just wish they offered military discount for all purchases, not just purchases over 300 dollars.

Date of experience: May 14, 2023
Georgia
1 review
0 helpful votes
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Great product
May 14, 2023

Easy ordering fast delivery and the right part. Fit great

Date of experience: May 14, 2023
Illinois
1 review
0 helpful votes
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Awesome
May 14, 2023

Great products, great service and overall best company

Date of experience: May 14, 2023
North Carolina
1 review
0 helpful votes
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Great
May 14, 2023

Exactly as described. Shipped fast. No complaints from me.

Date of experience: May 14, 2023
California
1 review
0 helpful votes
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Looks good and easy to install! Seem durable and like the matte black powder coat finished.

Date of experience: May 14, 2023
North Carolina
1 review
0 helpful votes
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Parts
May 14, 2023

Good experience with no issues. Ordering parts for break down not fun. Having everything show up on time and correct is awesome.

Date of experience: May 14, 2023
Texas
1 review
0 helpful votes
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9 inch Jeep antenna
May 14, 2023

Loved it. Looks great on my Jeep Wrangler. Ty Extreme Terrain!

Date of experience: May 14, 2023
Iowa
1 review
0 helpful votes
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Site provided valuable information. Seat covers were easy to install and look great.

Date of experience: May 13, 2023
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback!
If you have any questions,
Please let me know.

Amy
EXT 1257

New Mexico
1 review
0 helpful votes
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Z36 Powerstop rotor and brakes
June 13, 2023

Buying experience was easy and the brake/rotors arrived early. Box was a bit destroyed but everything in the box was fine.
Install was a different story. Easy install but the provided brake clips were the wrong size and didn't work at all. Went to auto zone and bought extra clips that worked. Disappointed in the attention to detail, but rest of the install was fine and break in was easy. Time will tell on overall quality.

Date of experience: May 13, 2023
Support R. — Extreme Terrain Rep
over a year old

I am sorry to hear that.
I do not see you have reached out to our customer service as of yet.
If you have any questions, Please let us know.

Amy
EXT 1257

North Carolina
1 review
0 helpful votes
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Great Company to deal with
May 13, 2023

EXCELLENT Experience...Knowledge support staff, willing to help and answer any of my questions. With quick delivery as well.

Date of experience: May 13, 2023
Arizona
1 review
0 helpful votes
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First Buy
May 13, 2023

Fast delivery and a solid product. Very easy installation.

Date of experience: May 13, 2023
Connecticut
1 review
0 helpful votes
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The best for Jeep good customer support and good product

Date of experience: May 13, 2023

Great site
February 12, 2023
Previous review

Great site

Date of experience: February 11, 2023
Delaware
2 reviews
0 helpful votes
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Jeep tj
May 13, 2023

Great service and price and my order came before from what I expected and helpful installation

Date of experience: May 13, 2023
Georgia
1 review
0 helpful votes
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Recent order received
May 13, 2023

Always a great experience will return for sure. Thank you for the timely shipping

Date of experience: May 13, 2023
Illinois
1 review
0 helpful votes
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Easy and convenient
May 13, 2023

The fact that you can see how your car looks with the accessories before even buying is already a big plus, without mentioning how easy the return process is. Thanks, guys

Date of experience: May 13, 2023
Pennsylvania
1 review
0 helpful votes
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Satisfied
May 13, 2023

Got all my parts at the same time in a short period, worked out perfectly

Date of experience: May 13, 2023
Washington
1 review
0 helpful votes
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Pretty good site
May 13, 2023

Good site with lots of options, but i wish they would demand more specs or info about the product to be posted in some cases.

Date of experience: May 13, 2023
South Carolina
1 review
0 helpful votes
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Shipping time
May 13, 2023

Took awhile for order to ship and missed the delivery date estimate. Other than that has been great!

Date of experience: May 13, 2023
Louisiana
2 reviews
0 helpful votes
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Great service!
May 12, 2023

Perfect experience. No issues. I have used extreme terrain many times. I would highly recommend them.

Date of experience: May 12, 2023