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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Order came as stated. But before I installed I did some measurements. Two issues came up.
#1- If used the 3 inch. Extension my wife would not be able to reach the petals even with the seat all the way forward. #2- As i am using the Wrangler as a tow car behind my motor home having the seat starting 3 inch further back the Patriot Braking system will not work properly. So I will be returning the order un opened.
Extreme Terrain was wonderful quick delivery. Unfortunately the led lights on one side of the grille do not work. I need to contact customer service to see if they can replace the led lights
Super easy shopping the site. Plenty of reviews of products to answer questions. Parts in stock! Easy one stop shopping for just about all your Jeep needs! Super fast shipping I always seem to get what was ordered on time or early. Returns are easy too. Been shopping with them since I got my Jeep in 2015.
I ordered front and rear Power Stop rotors and brake pads and a Red Rock Dual Axel Back exhaust and received everything just as expected and on time, within 2-3 days. The only issue was that the muffler box and 1 of the rotor boxes was damaged and open but didn't notice any damage to the parts. Overall a good experience.
I am writing this as I am tapping out from install. Not a regular do it yourselfer, it looked easy enough on website videos, but once I opened the box. Realized I had to buy an insert tool. Then figure out how to use it. The come to finde out i have to drill into my Bronco. Ended up scratching it. Thought it was more plug and play. I'm no engineer obviously but why not use the holes as is that are already on the Bronco.
I am very sorry to hear about your experience.
I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257
Good over all but very disappointed in the way it was packaged. When I received the package on my doorstep the packing tape was all loose, rip in the box and luckily nothing was damaged inside.
Assembly instructions were very easy to follow. But noticed that the locking clips were very cheap and both of them broke upon installation on my vehicle.
The install was straight forward... brakes work great so far... look sharp and will buy the rear set next.
I needed new shocks for my jeep and when it came time to decide that best, we went here. Just what we were looking for and at a great price!
Got the package a day late but not upset, they look amazing in person than I though can't wait to put them on with my new suspension lift soon!
I ordered a Tazer JL Mini to adjust tire diameter on my JL Sport S. I ordered it on a Saturday online, and received it 5-days later by USPS (free shipping).
Fast shipping and pleased with overall ordering experience. Also customer service was happy to answer any questions to confirm compatibility.
I ordered from here for first time within three days my order was delivered no issues at all thanks for speedy service
Good. Everything went as planned...use Extreme for all my jeep part..
I k ee what I wanted.,...it was just hard to to pick it out to get the look I wanted
I had my local dealership install it and they said it's pretty easy if you have the correct tools. But it looks bad*ss, it gives off serious tactical feels when you look at at! Great product for a great price. Will definitely buy again for my next truck.
I bought this cover for my husband. His a truck driver and parks the Jeep in a truck parking lot. He loved it. It's easy to put on and easy to store. Keeps the Jeep clean and protected from sun/rain.
I order doors doors for my JL Jeep Wrangler. Doors with mirrors in fact. The issue is, I receive 2 right side mirrors instead of one left, and one right.
I call customer service. It's a Saturday, so I am promised a call back on Monday. Guess what NEVER happened. That leads to Tuesday, Wednesday, Thursday, Friday, and now Saturday.
COUNTLESS promises for call backs. Promises of shipping a new mirror. All empty promises.
Final straw was they offer me a $90.00 in house credit, but still no drivers side mirror.
With ZERO over stating, no less than 8 hours of phone time with still no resolve.
I finally had to call my bank to dispute the charges.
Unreal.
I am very sorry to hear about your experience.
I see that you have spoken with our customer service.
If you would like to discuss, I would be happy to speak with you
About your review.
Amy
EXT 1257
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If


Thank you for your feedback.
If you need any assistance please reach out to our
Customer service. We are happy to help.
Amy
EXT 1257