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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Nothing was broken or bent on my radiator and plenty of updates were provided
This install was very easy. It showed removing the seat to install the brackets but I just leaned seat against back seat and installed the brackets, then set seat up on brackets and bolted down. It makes the biggest difference with leg room and getting in and out of Jeep. I'm 6' 4" and I couldn't reach the pedals with seat all the way back.
Very positive experience I would recommend the product and company to anyone.
Not too many words needed. Ordered on a Monday and received the first of three items on Thursday with all items received by Saturday. Easy order, easy check out!
Had great service and fast shipping. In fact it got here sooner then u thought it would. Which is awesome of course.
Website was easy to navigate. Items were in stock and shipped quick which is unheard of now days. Even showed up when Extreme Terrain said it would.
Terrible to many items out of stock then ordered and got wrong tracking number can't get that resolved and have not received new email as promised I will think twice about using this company for further keep products
I purchased a complete set of fender flares and a installation kit. Turns out the flares came with a kit so I did not need the extra install kit, I tried to return it and they want to charge me a restocking fee which is bull$#*!!
I am so sorry to hear about your experience.
I reviewed your order and I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257
I bought this after having the same one in my old jeep. Loved having the extra storage and it's so easy to place.
I ordered a 1 inch front and one inch rear spacer lift to go with my 3 inch full suspension lift I put in several years ago. The one inch spacer lift went in just as it's supposed to. Thank you!
I needed a new cover for my truck bed and I had a good price including installation, so I am looking forward to my new truck look shortly.
They ship fast and it's packaged well! This wasn't our first purchase and it probably won't be our last from Extreme Terrain.
Easy to order. Done in 2 minutes. This not my first order and has always been easy peezy. Quality merchandise for our Wrangler
Great site was able to find great options the filtration is a little clunky but over found what I needed
My delivery went to a house over a mile from mine. More of a fed ex issues than XT
The installation of the clutch that I purchased was advertised as being $625. There was no mention of it being changed for the vehicle not being stock. When I went to get the clutch installed, I had to come another $600 out of pocket, which was unexpected.
I am so sorry to hear about your experience.
If you have any questions or if you would like to discuss your feedback-
I would be happy to speak with you about it.
Amy
EXT 1257
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience.
I reviewed your order and I see it was delivered.
I also left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257