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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,035 reviews

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Ohio
1 review
0 helpful votes
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Tazer mini
February 17, 2024

EASY! The process was easy. Will be ordering more products from here in the near future.

Date of experience: February 17, 2024
Arizona
2 reviews
0 helpful votes
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Locking Gas Door
February 17, 2024

Looks nice, not as easy putting it on like the videos shows, ad to drill holes first. The doors a little loose. But it looks good and don't have to worry about someone stealing gas.

Date of experience: February 17, 2024
California
1 review
0 helpful votes
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Awesome
February 17, 2024

Great packing and fast shipping will be back to buy

Date of experience: February 16, 2024
Florida
1 review
0 helpful votes
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A great place
February 16, 2024

If your in to off-roading this will be the best place to shop. I'm not really into off-roading but I feel this will be the best place to shop, to build my off-road Steeler Nation Tundra.

Date of experience: February 16, 2024
Hawaii
1 review
0 helpful votes
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Talk to a specialist ask all the questions you need to know than if it fits your budget get it...

Date of experience: February 16, 2024
Maryland
1 review
0 helpful votes
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Purchasing Experience
February 15, 2024

Great products and very user friendly website. I have always enjoyed using extreme terrain

Date of experience: February 15, 2024
Utah
1 review
0 helpful votes
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Went as expected
February 15, 2024

Everything was in stock and delivered quickly. In fact one product came a day earlier than expected

Date of experience: February 15, 2024
Florida
1 review
0 helpful votes
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Quick ship and quality product
February 15, 2024

Ordered open box special, as advertised, was missing hardware. But great price and quality product.

Date of experience: February 15, 2024
North Carolina
1 review
0 helpful votes
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Perfect
February 15, 2024

No issues i am very happy with product and service

Date of experience: February 15, 2024
Indiana
1 review
0 helpful votes
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Great service
February 15, 2024
Updated review

Ordering and shipping is easy and trouble free. I have never had a bad experience Extreme Terrain.

Date of experience: February 15, 2024

Easy Shopping, found answers to all my questions also...
September 27, 2022
Previous review

Easy Shopping, found answers to all my questions also easy checkout!
Overall great experience.

Date of experience: September 27, 2022
Texas
1 review
0 helpful votes
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Great products
February 15, 2024

The brake pads, rotors and calipers work great, however, the rear calipers were just wrapped in plastic and thrown into box together. Box was damaged when it was delivered and the calipers had paint chipped off.

Date of experience: February 15, 2024
New York
1 review
0 helpful votes
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This is premature
February 22, 2024

I did my research, I decided what would meet my needs, I completed the order form. You have done nothing yet. Let me see how fast the shipment is, the quality of the product, the ease of assembly. Then I'll give you an assessment. Please no more bull$#*! in my mailbox!

Date of experience: February 15, 2024
Support R. — Extreme Terrain Rep
over a year old

Thank you for reaching out about your experience.
If you no longer wish to receive emails from us you may scroll to the bottom of the email
And select unsubscribe. Please feel free to reach out if you have any questions or if you would like to discuss your feedback.

Amy
EXT 1257

New York
1 review
0 helpful votes
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5 stars
February 15, 2024

Perfect fit, easy install. Rides nice and sits pretty

Date of experience: February 14, 2024
Texas
1 review
0 helpful votes
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For my jeep
February 15, 2024

Got it tuesday put it on that day. Waiting for the other part i ordered.

Date of experience: February 14, 2024
Kansas
1 review
0 helpful votes
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Pleased
February 14, 2024

Order was delivered in a quick and timely manner. Only complaint is that after I ordered my axles a set comparable went on sale for less than the ones I purchased.

Date of experience: February 14, 2024
Iowa
1 review
0 helpful votes
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Fishbone Off-road Foot Pegs
February 14, 2024
Updated review

Great products at a Great price! Excellent, Fast shipping! Literally came the next day! Amazing! The Foot Pegs are a little smaller than I thought that they would be but I will give them a try come spring when I can take my doors off and see how they work and how my feet fit on them. Besides that. They seem like they will be a great product to use for my Jeep Gladiator and will allow me to have my foot outside the door chill'n!

Date of experience: February 14, 2024

EASY TO USE AND I LIKE HOW IT HELPS WITH DETERMINING...
December 27, 2023
Previous review

EASY TO USE AND I LIKE HOW IT HELPS WITH DETERMINING WETHER IT WILL FIT MY VEHICLE OR NOT!

Date of experience: December 27, 2023
California
1 review
0 helpful votes
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Great product arrived fast
February 14, 2024

Happy with everything. Good product arrived fast easy to use website

Date of experience: February 14, 2024
Texas
1 review
0 helpful votes
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Parts got here swiftly!
February 14, 2024

I like the speed of delivery even when it was delivered in several batches.

Date of experience: February 14, 2024
California
1 review
0 helpful votes
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Service
February 21, 2024

Got my parts, well 1 of the 2 parts I was supposed to get. Seeing that it's a set. Got In touch with customer support. Told them I had a appt to get parts installed. They made no effort on getting replacement out to me. And well still don't have the parts. This should have been expedited because of this being there fault for sending just 1 of a 2 piece set. Won't buy here again.

Date of experience: February 14, 2024
Support R. — Extreme Terrain Rep
over a year old

I apologize for your experience regarding your spacer kit. I have reviewed your order and I see that your replacement has shipped out and is currently in transit to you.
I have left you a voicemail. Please let me know if you have any questions.

Amy
EXT 1257

Illinois
1 review
0 helpful votes
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Great product
February 14, 2024

Delivery was quick and accurate package was heavy and item is well made

Date of experience: February 14, 2024