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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Quick and easy. Prompt service. Found site browsing internet
Ordered grab handles and a new front bumper for my 2014 Jeep Wrangler Sahara. Everything from ordering to delivery was quick and I'm really impressed with the quality of the parts.
The break light does not fit over the posts that hold the spare tire. Now I have to see if you'll accept the return.
Sold me something out of stock and no longer being manufactured. Never contacted me, never shipped an item, never refunded the money. Basically stole from me.
I am very sorry the battery you ordered was out of stock. I have left you a voicemail letting you know that this was refunded back you you last week. I apologize for any frustration and inconvenience you experienced. Please let me know if you have any questions.
Amy
EXT 1257
Received my quick release screws for my hardtop installed quickly and look very nice very pleased with product
The entire shopping and shipping experience were great, unfortunately the part I've ordered does not fit my fog lights so I had to return it. Overall I will definitely do business with extreme terrain again
Shipping was fast. The hood arrived today in excellent condition. Absolutely no damages or blemishes. Absolutely worth the money...
I placed an order 4/3 the one item I ordered says was to suppose to ship between 4/ and 4/10 it is now 4/15 and still waiting for it to ship. Online shows in stock so it should have no reason for being it delayed.
I am so sorry to hear about your Front Wheel Bearing and Hub Assembly Set being on back order. I know you have spoken with our customer service team but I wanted to reach out an apologize for the delay. I am sorry I missed you when I called. Please feel free to reach out if you have any questions.
Amy
EXT 1257
I was looking for a nice tire/rim for my Jeep gladiator that I'm getting a 3" lift. There were many options and shipped quickly!
Top easy install, fits great! Shipped quickly, Extreme Terrain is on it. Looking forward to many more purchases.
I was told that the items that were purchased came fully assembled with all the led lights included and it was basically plug and play but it turned out that I had to reuse the old bulbs from the original fixture
Fast shipping and service. As described. Have done a bunch of business and will continue.
Very happy with the side steps I purchased. They look great on my wrangler
Very good nice job gt here when you said it be here
Delivery was fast and easy to install to. Well made
Item was received and was easy for self installation only wished for a paper pr directions to better show how it should be installed
Everything arrived fast and in perfect condition. Thank you.
The site is easy to use and shipments are sent quickly. I've ordered numerous off-road accessories from Extreme Terrain and all have shipped quickly and without issue.
Great customer service when i called with questions. Very fast shipping, I was impressed!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that your Rugged Ridge LED Third Brake Light Ring did not work out for you. I do not see that you have set up a return as of yet. I have left you a voicemail reviewing how to process a return if you need to do that. Please let me know if you have any questions.
Amy
EXT 1257