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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I ordered the K&N Series77 high flow performance cold air intake at a cost of $399.00. However, I have a printout of the exact item, I had been looking at, at a price of 349.99. I went ahead and ordered it thinking I was getting the 449.99 price, but to my surprise I paid 399.00. Please explain the discrepancy in your pricing. And if I am entitled to a price reduction please credit my credit card. Please advise. Thank you
Easy to find, fast shipping and phone support was helpful to make sure I had all the needed hardware
Bree and the team had the Muffler shipped fast and I was able to have it installed and on the road in 24 hrs. Unbeatable!
So easy to choose a product. Love the fact that they show pictures of what any product would look like on your vehicles!
I am very sorry to hear that your antnenna is not fitting as expected on your Gladiator. I tried to reach out to you to discuss your feedback and I have left you a voicemail.
Please let me know if you have any questions I would be happy to assist you with this.
Amy
EXT 1257
Thanks for the fast service. You guys Rock... and I will order from you guys again
I like the way they operate even though I have to send them back because the pilot holes on the turn signal does not align with the guide on the mirror cover.
Fast service, fits perfect, instructions were great.
Shipping was fast. The Sunrider I ordered for my Jeep was packaged well. The video installation I found by ET was somewhat helpful.
The brackets was what I needed, the rings around the headlight didn't fit exactly, I had to work with them carefully to install them.
Just received my side bars. Easy to install and look perfect.
Ordered a set of running boards for my truck Extreme's app said it would fit my truck I ordered them received them within a week then installed them easy it was so easy I ordered a tonneau cover for my truck as well that was easy installed that with instructions app they provided easy pea's reasonable price will definitely use them again.
I love shopping with Extreme Terrain! Their website is so easy to navigate! Their shipping time is AWESOME!
I love ordering parts from this website, it's always superfast shipping and a customer service is next level. Just wish I had more money to spend.
A part I tried ordering thru 3 other sites and hey all said it was out of stock. I got it 3 days after ordering it from extreme terrain.
Delivery was quick. Arrived two days earlier than estimated delivery date.
Lights were sold as "plug and play" install but are not. Had to pay $150 to have them installed.
Thank you for reaching out. I would be happy to speak with you about your headlights. They are for factory halogen I am so sorry they did not meet your expectations.
I apologize for any frustration that you experienced. Please let me know if you would like to discuss your experience.
Amy
EXT 1257
Red Rocks Fuel Door was super easy to install and gives a good clean look to the JL
Barricade Roof Rack is solidly built and easy to install.
Installation videos on the wedsite were very helpful and helped me on product selection.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for reaching out. I have left you a voicemail reviewing how catalog price matching would work and how to locate your catalog ID to provide us.
Please feel free to reach out if you have any questions.
Amy
EXT 1257