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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,007 reviews

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Colorado
1 review
0 helpful votes
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The kitchen fee is an insulting charge that should be built into your menu prices instead of slipped onto the bill at the end of the meal.

Date of experience: April 25, 2024
Utah
1 review
0 helpful votes
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Consistency
May 7, 2024

Always on time damage free at incredible prices thank you

Date of experience: April 25, 2024
Texas
2 reviews
0 helpful votes
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C'mon Extreme Terrain
May 7, 2024

Parts were missing that I paid two-day shipping for.

Date of experience: April 25, 2024
Support R. Extreme Terrain Rep
over a year old

I am so sorry that there was a delay with your Brake Caliper Pin Kit. I see that we have assisted you with this matter. Thank you for leaving feedback and please
Feel free to reach out to me if you have any questions. I would be happy to speak with you about your order.

Amy
EXT 1257

South Dakota
1 review
0 helpful votes
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I ordered running boards and they showed up in a couple days put them on my Tacoma in not much more than an hour it was so easy to do I couldn't believe it everything lined up perfectly! Should have done this years ago!

Date of experience: April 25, 2024
Virginia
1 review
0 helpful votes
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Satisfied customer
May 7, 2024

Wheels arrived in 2 days after ordering and great packaging.

Date of experience: April 25, 2024
Oregon
1 review
0 helpful votes
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Doesn't fit!
May 7, 2024

Ordered a can antenna mount for my 2019 Toyota 4Runner. My local shop that installed my cab put the bracket on for me. Went to turn on my windshield wipers this morning and the mount sticks out to far so my windshield wipers hit the thing with a loud clunking sound! So pissed right now!

Date of experience: April 25, 2024
Support R. Extreme Terrain Rep
over a year old

I am very sorry to hear that your antenna is not fitting as expected. I see that you have spoken to us about this issue.
Please let me know if you have any questions or if you would like further assistance with your antenna.

Amy
EXT 1257

North Carolina
1 review
0 helpful votes
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Always the best
May 7, 2024

Extreme terrain always carries through from product quality to delivery to my doorstep. The best

Date of experience: April 25, 2024
Missouri
1 review
0 helpful votes
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These look great! I am very pleased with the whole process of my purchase. High quality material and super fast shipping. I highly recommend these doors.

Date of experience: April 25, 2024
North Carolina
1 review
0 helpful votes
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Nice cover.
May 7, 2024

Nice cover and installed easily. Arrived quickly and shipping free.

Date of experience: April 25, 2024
Virginia
1 review
0 helpful votes
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Well Pleased!
May 7, 2024

The instillation was easy but the directions was hard to follow. I would recommend this item.

Date of experience: April 25, 2024
Pennsylvania
1 review
0 helpful votes
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Tannaeu cover
May 7, 2024

I'm waiting for reply for my damaged return and my replacement.

Date of experience: April 25, 2024
New York
1 review
0 helpful votes
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Got what I paid for
May 7, 2024
Updated review

Part arrived in a timely manner and true to what I ordered.

Date of experience: April 25, 2024

Ordering Process
July 26, 2023
Previous review

Supper easy to place order and the tracking data was spot on.

Date of experience: July 26, 2023
Puerto Rico
1 review
0 helpful votes
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Awesome n quick
May 7, 2024

Best of the best, top of the line, alpha, innovative, big dogs gotta eat, top tier

Date of experience: April 24, 2024
Virginia
1 review
0 helpful votes
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Called and spoke to a real person. Got a prompt and correct answer on the proper lug nuts.

Date of experience: April 24, 2024
Kentucky
1 review
0 helpful votes
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Quick shipping, and excellent quality part. Works as it should and easy to install.

Date of experience: April 24, 2024
Alabama
1 review
0 helpful votes
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Customer service
May 7, 2024

The customer service with extreme terrain is great, any time I've had an issue they've always went above and beyond to resolve the issue.

Date of experience: April 24, 2024
Arizona
1 review
0 helpful votes
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Eat
May 7, 2024

I received a faulty hub assembly, need replacement

Date of experience: April 24, 2024
New York
1 review
0 helpful votes
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Good stuff
May 7, 2024

Exactly what I ordered, fit like a charm. Would buy from them again.

Date of experience: April 24, 2024
Iowa
1 review
0 helpful votes
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I ordered my new wheels on a Sunday night and they were delivered Tuesday afternoon. Fastest shipping i have ever experienced. Great packaging and updates. Highly recommended to anyone.

Date of experience: April 24, 2024
Texas
2 reviews
0 helpful votes
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Excellent service
May 7, 2024

Easy navigation of site and excellent service. Product arrived when it was supposed to.

Date of experience: April 24, 2024