Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The kitchen fee is an insulting charge that should be built into your menu prices instead of slipped onto the bill at the end of the meal.
I ordered running boards and they showed up in a couple days put them on my Tacoma in not much more than an hour it was so easy to do I couldn't believe it everything lined up perfectly! Should have done this years ago!
Ordered a can antenna mount for my 2019 Toyota 4Runner. My local shop that installed my cab put the bracket on for me. Went to turn on my windshield wipers this morning and the mount sticks out to far so my windshield wipers hit the thing with a loud clunking sound! So pissed right now!
I am very sorry to hear that your antenna is not fitting as expected. I see that you have spoken to us about this issue.
Please let me know if you have any questions or if you would like further assistance with your antenna.
Amy
EXT 1257
Extreme terrain always carries through from product quality to delivery to my doorstep. The best
These look great! I am very pleased with the whole process of my purchase. High quality material and super fast shipping. I highly recommend these doors.
Nice cover and installed easily. Arrived quickly and shipping free.
The instillation was easy but the directions was hard to follow. I would recommend this item.
I'm waiting for reply for my damaged return and my replacement.
Part arrived in a timely manner and true to what I ordered.
Supper easy to place order and the tracking data was spot on.
Best of the best, top of the line, alpha, innovative, big dogs gotta eat, top tier
Called and spoke to a real person. Got a prompt and correct answer on the proper lug nuts.
Quick shipping, and excellent quality part. Works as it should and easy to install.
The customer service with extreme terrain is great, any time I've had an issue they've always went above and beyond to resolve the issue.
I received a faulty hub assembly, need replacement
Exactly what I ordered, fit like a charm. Would buy from them again.
I ordered my new wheels on a Sunday night and they were delivered Tuesday afternoon. Fastest shipping i have ever experienced. Great packaging and updates. Highly recommended to anyone.
Easy navigation of site and excellent service. Product arrived when it was supposed to.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If


I am so sorry that there was a delay with your Brake Caliper Pin Kit. I see that we have assisted you with this matter. Thank you for leaving feedback and please
Feel free to reach out to me if you have any questions. I would be happy to speak with you about your order.
Amy
EXT 1257