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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,019 reviews

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Michigan
1 review
0 helpful votes
Follow JustJesse Y.
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Ordering and shipping went very smooth. I lost a few radio stations with this antenna but I stream my music most of the time.

Date of experience: May 7, 2024
Georgia
2 reviews
0 helpful votes
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I always have a great experience with Extreme Terrain. Their prices are usually very competitive and they ship the same day. I find myself buying more often than I probably should :)

Date of experience: May 7, 2024
Ohio
1 review
0 helpful votes
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Awesome service
May 17, 2024

The Shipping was quick and accurate. Great service and price

Date of experience: May 7, 2024
Georgia
2 reviews
0 helpful votes
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Always a good job!
May 17, 2024

Great company, always have what I'm looking for! This time I was searching for a stubby antenna, found exactly what I was looking for, of course!

Date of experience: May 7, 2024
Wyoming
1 review
0 helpful votes
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Great product!
May 17, 2024

Exhaust is as described! Subtle tone with high clearance and good quality control!

Date of experience: May 7, 2024
Florida
1 review
0 helpful votes
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Simple installation
May 17, 2024

Installation was as fast as you could turn a wrench. Everything lines up perfectly

Date of experience: May 7, 2024
Florida
1 review
0 helpful votes
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Part-way to nowhere
May 17, 2024

I ordered taillights in May 2nd and they were to be delivered the 4th. Yet, it's the 7th and no part (it's in Nashville after being in Missouri for days), no communication from ET. I put in a FedEx ticket myself and still waiting to hear from them about the part. The only information I get is "It's on its way." First time buyer, makes me feel like I'll be a last time buyer.

Date of experience: May 7, 2024
Support R. — Extreme Terrain Rep
over a year old

Thank you for reaching out about your tail lights. I reviewed your order and I do not see that you have contacted us about this.
I called and I have left you a voicemail. Please let us know if you have not received your lights. If you have not we would need to start a lost package claim for you.
I checked the tracking on this item and it does show it was delivered.
Please let us know if you would like assistance with this. We would be happy to help!

Amy
EXT 1257

Colorado
1 review
0 helpful votes
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Everything I expected.
May 17, 2024

Barricade makes a great product, packaging was exceptional and no missing pieces or hardware.

Date of experience: May 7, 2024
Florida
1 review
0 helpful votes
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Great website for Jeeps
May 17, 2024

Ordered a rack for my jeep and it was here within 2 days like the website said. My husband had no problem assembling it. Definitely would recommend if you're looking for extras for your jeep.

Date of experience: May 7, 2024
New Jersey
1 review
0 helpful votes
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Very good experience! I tried to find a pair of side steps for my Jeep that fit, Extreme Terrain was the only site that stated the fit my model.

Date of experience: May 6, 2024
Kentucky
2 reviews
0 helpful votes
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Easy and reasonable shipping cost! They match the factory running boards (very similar tread pattern) on my 2015 Jeep Wrangler Rubicon. I'm very happy with these! Thank you.

Date of experience: May 6, 2024
Wisconsin
1 review
0 helpful votes
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Great holder
May 16, 2024

Ray to assemble and install on my 2019 Wrangler. Worked well on my first trip.

Date of experience: May 6, 2024
South Carolina
1 review
0 helpful votes
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Excellent customer service
May 16, 2024

I was having a hard time finding a specific item for my TJ. Joe was so helpful, I called him back when I scored a CJ7. Extreme Terrain has always been my go to place, but now it's even better.

Date of experience: May 6, 2024
Texas
1 review
0 helpful votes
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Arrived in perfect shape
May 16, 2024

These Rear Bumper Covers look awesome in the box. Oce I place them, I{ll update the review. Man, I'm excited.

Date of experience: May 6, 2024
Arizona
1 review
0 helpful votes
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Excellent service!
May 16, 2024

Items shipped on time and as described. Very satisfied!

Date of experience: May 6, 2024
Florida
1 review
0 helpful votes
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Great look
May 16, 2024

At first I was excited about getting new rims and tires for my Bronco. But then disappointed when everything was back ordered and no schedule of when I would get it. After 2 months of waiting, I finally changed to a different rim and tire setup. The staff was great in getting everything worked out for.e quickly. No problems in the cancelation or placing the new order. Now with everything in stock, I should have my new rims and tires with in 2 weeks. Now I'm excited again to give my Bronco a new look and stance.

Date of experience: May 6, 2024
Indiana
1 review
0 helpful votes
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Jeep parts branded for bronco
May 16, 2024

Its a little wobbly it worked and i guess thats all that counts

Date of experience: May 6, 2024
California
1 review
0 helpful votes
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Excellent!
May 16, 2024

Easy ordering, great instructions with video installation guide, fast shipping! My first purchase from ET and I would certainly do it again!

Date of experience: May 6, 2024
Tennessee
1 review
0 helpful votes
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Open box Surprise!
May 16, 2024

The paw print tire cover was no longer available but an open box option made my day! The camera hole cover had become partially detached but once the camera cover was removed and placed over it you would never know!

Date of experience: May 6, 2024
Missouri
1 review
0 helpful votes
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Quick service as advertised.
May 16, 2024

Grate service good price pleased.Thank you a pleasure doing business you all of you.

Date of experience: May 6, 2024