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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Ordering and shipping went very smooth. I lost a few radio stations with this antenna but I stream my music most of the time.
I always have a great experience with Extreme Terrain. Their prices are usually very competitive and they ship the same day. I find myself buying more often than I probably should :)
Great company, always have what I'm looking for! This time I was searching for a stubby antenna, found exactly what I was looking for, of course!
Exhaust is as described! Subtle tone with high clearance and good quality control!
Installation was as fast as you could turn a wrench. Everything lines up perfectly
I ordered taillights in May 2nd and they were to be delivered the 4th. Yet, it's the 7th and no part (it's in Nashville after being in Missouri for days), no communication from ET. I put in a FedEx ticket myself and still waiting to hear from them about the part. The only information I get is "It's on its way." First time buyer, makes me feel like I'll be a last time buyer.
Barricade makes a great product, packaging was exceptional and no missing pieces or hardware.
Ordered a rack for my jeep and it was here within 2 days like the website said. My husband had no problem assembling it. Definitely would recommend if you're looking for extras for your jeep.
Very good experience! I tried to find a pair of side steps for my Jeep that fit, Extreme Terrain was the only site that stated the fit my model.
Easy and reasonable shipping cost! They match the factory running boards (very similar tread pattern) on my 2015 Jeep Wrangler Rubicon. I'm very happy with these! Thank you.
Ray to assemble and install on my 2019 Wrangler. Worked well on my first trip.
I was having a hard time finding a specific item for my TJ. Joe was so helpful, I called him back when I scored a CJ7. Extreme Terrain has always been my go to place, but now it's even better.
These Rear Bumper Covers look awesome in the box. Oce I place them, I{ll update the review. Man, I'm excited.
At first I was excited about getting new rims and tires for my Bronco. But then disappointed when everything was back ordered and no schedule of when I would get it. After 2 months of waiting, I finally changed to a different rim and tire setup. The staff was great in getting everything worked out for.e quickly. No problems in the cancelation or placing the new order. Now with everything in stock, I should have my new rims and tires with in 2 weeks. Now I'm excited again to give my Bronco a new look and stance.
Its a little wobbly it worked and i guess thats all that counts
Easy ordering, great instructions with video installation guide, fast shipping! My first purchase from ET and I would certainly do it again!
The paw print tire cover was no longer available but an open box option made my day! The camera hole cover had become partially detached but once the camera cover was removed and placed over it you would never know!
Grate service good price pleased.Thank you a pleasure doing business you all of you.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If


Thank you for reaching out about your tail lights. I reviewed your order and I do not see that you have contacted us about this.
I called and I have left you a voicemail. Please let us know if you have not received your lights. If you have not we would need to start a lost package claim for you.
I checked the tracking on this item and it does show it was delivered.
Please let us know if you would like assistance with this. We would be happy to help!
Amy
EXT 1257