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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,962 reviews

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Pennsylvania
1 review
0 helpful votes
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Gas tank delivery.
June 23, 2024

Really good experience. Good customer service and pleasant people to talk with on the phone.

Date of experience: June 13, 2024
Maryland
1 review
0 helpful votes
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It was a pleasure placing my order with Trevor F. He was very knowledgeable with all the products I was looking for.

Date of experience: June 13, 2024
Florida
1 review
0 helpful votes
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Works for what it is
June 23, 2024

Narrowed down item needed amd ordered. Installed and working as intended.

Date of experience: June 13, 2024
Kansas
1 review
0 helpful votes
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Sleak look
June 23, 2024

I purchased a different style running board (different company) before I stumbled across extreme terrain slim RB20. I just installed them and I'm very satisfied with how the installation went!
They are sturdy and have 4 brackets instead of 3 that came with the first running boards I returned.

Date of experience: June 13, 2024
Texas
1 review
0 helpful votes
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Awesome product!
June 23, 2024

Ordered a set of headlights for my 2013 JK best headlights I have to date. Awesome product was delivered super fast and on time. I will definitely be ordering my next set of headlights from extreme terrain!

Date of experience: June 13, 2024
West Virginia
1 review
0 helpful votes
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Awesome
June 23, 2024

Very easy to search and make sure you have the right part for your vehicle that makes a huge difference! Awesome site!

Date of experience: June 13, 2024
California
1 review
0 helpful votes
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The Extreme Terrain install video is good. Just watch it and follow the instructions.

Date of experience: June 13, 2024
California
1 review
0 helpful votes
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Review
June 23, 2024

Extreme Terrain is my go to for Jeep accessories. Great products and easy to deal with.

Date of experience: June 13, 2024
Texas
1 review
0 helpful votes
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I received everything quicker than expected. I also installed everything on my own without needing the help of a shop or professional.

Date of experience: June 13, 2024
Colorado
1 review
0 helpful votes
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Satisfied
June 23, 2024
Updated review

Extreme Terrain delivered quickly, installation was reasonable and I am very satisfied with fit and quality.

Date of experience: June 13, 2024

Great products and service
April 15, 2023
Previous review

Great products and service

Date of experience: April 15, 2023
Maine
1 review
0 helpful votes
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Second pair, worth the price.
June 23, 2024
Updated review

I live in northern New England, and unfortunately the winters here are rough on anything. My original set lasted 4 yrs before the internal mirroring started to chip & flake apart.
So, not bothered, I except that road salts will "F up" anything I own, and when rust or corrosion strike again, I'll be back for another set. 😎👍🏽

Date of experience: June 13, 2024

I keep coming back because you Catz always have exactly...
April 18, 2023
Previous review

I keep coming back because you Catz always have exactly what I'm looking for.

Date of experience: April 17, 2023
Wyoming
2 reviews
0 helpful votes
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Got what I ordered
June 23, 2024

I recived what I ordered, only down fall was how thick the plates were, no where did it say how thick they were and so I bought 3 sets. Once I got them I realized I only needed one set.

Date of experience: June 13, 2024
Florida
1 review
0 helpful votes
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Great stuff
June 23, 2024

Great stuff fast shipping and great customer service definitely the place to order all your jeep parts

Date of experience: June 12, 2024
Ohio
2 reviews
0 helpful votes
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Ordering was easy, product shipped quickly and received faster than expected.

Date of experience: June 12, 2024
Alabama
1 review
0 helpful votes
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Looks Good
June 22, 2024

Ordering was easy, fast shipping, fabric fits tight so installation was a little tough,
But knew this going in, time will tell how it holds up.

Date of experience: June 12, 2024
Canada
1 review
0 helpful votes
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Ordre not present
June 22, 2024

RedRock Tonneau Cover; Black Diamond (97-06 Jeep Wrangler TJ, Excluding Unlimited)
SKU: J*******
Price: $75.99 Qty: 1
1Z59FV*******798 in this order this article was not present I am waiting to hear from you

Date of experience: June 12, 2024
New York
1 review
0 helpful votes
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A+
June 22, 2024

Received items when promised. Items fit perfect and highly recommend this company. Will definitely buy from again

Date of experience: June 12, 2024
Nebraska
1 review
0 helpful votes
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Great product
June 22, 2024

Had to get online and ask for help as the instructions and the video instructions were not up to date.

Date of experience: June 12, 2024
Arkansas
1 review
0 helpful votes
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Wrong parts
June 22, 2024

This is the second time I've ordered parts in there wrong and y'all have really put me in a bind considering this is how I make a living

Date of experience: June 12, 2024
Oregon
1 review
0 helpful votes
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I do not need our want 4-6 emails every day... it makes me never want to buy from you ever again. Chill out on the spam! Please!

Date of experience: June 12, 2024
Support R. Extreme Terrain Rep
over a year old

Thank you for letting us know Seth! Really sorry about the emails. Thank you for your purchase of track bars and grab handles,
Please come back and leave a review on those if you would like. We'd love to hear your opinion.
If you do not want to receive emails please click "unsubscribe" in the email.
If you have any questions or if you would like to discuss your feedback you can reach out to me at EXT 1257.
Have a great day!

Amy