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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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My running boards came with a slight issue and the support team was exceptionally helpful. I'll definitely be a returning customer!
For some reason the 2013 Jeep Grand Cherokee and other Jeep models have a million variants based on model, year, humidity... Anyway I needed new Rear Shocks for my Daughter's 2013 WK2 Jeep Grand Cherokee Overland 3.6L V6 with Air Suspension... I forget the fellow that helped me - but he cut through the crap and got me the Rancho (Made in the USA!) RS5000X Rear Shock for Stock Height shocks. 'Murica by Gawd!
Went on line saw all the options available and picked the one I liked the most. Added to my cart and checked out. Product delivered as promised and fit perfectly.
I was looking for things for a new to mee Jeep, found several options for what I was looking for. Easy purchase and quick delivery!
I have two Jeep Wranglers (1999, 2024) that I've been shopping for at Extreme Terrain. I've been able to find everything I wanted, and then some, for both models. The site is easy to navigate and find exactly what you're looking for. Checkout is a breeze and items ship quickly. Extreme Terrain has become my go-to site for all things Jeep. I'm a happy customer so that says it all.
Email said $50 coupon, place an order use the code for the coupon and said "We'll mail you the coupon" and took $0.01 off. Then they said would be delivered in 3 days…imagine that check the tracking and says running late. Bring from Quadratech next time.
I really appreciate the checkpoints in place on the website. Once entering a few basic questions about my vehicle, I can confidently make a purchase knowing if it will fit my vehicle or not. Great option when there are so many parts out there on the market!
You guys always do great but the USPS struggles with delivering packages in a timely matter. It certainly made its way around the state before making it here!
My order arrived in a timely matter all parts seem to be good. I've installed it completely pleased with it. Thank you.
Ordered a clearlid sunroof 1350$ for my Jeep. Was pretty happy for the 2 day turnaround (ordered monday). Got some sort of tarp instead, can't be more than a few hundred. Needed what I ordered for a road trip on Saturday. Requested the item I ordered right away when I got the wrong item. They told me they won't send out the actual item I ordered until they get the wrongly shipped item first. This was through a phone call with a woman who i could barely understand because instead of talking, she mumbled everything. I had to ask her repeatedly to repeat what she said. After our call ended, i decided to speak to a person on chat instead bc i didnt understand anything with the first lady. She explained better, asking if i wanted a return or replacement. I said replacement. It was a hassle.and time i dont have. This includes the time it takes for me to print out return labels (don't have a printer), repackaging the item and finding a place that takes FedEx returns (never done that before). All in all a terrible experience. So I had to threaten to get a refund instead of a replacement because the whole point of spending over 1300 dollars was for the road trip I was taking. The nice gentleman on the phone/email was good, worked it out with me to get me the part by Saturday but I still had to delay my road trip by about 4-5 hours bc I wasn't going to leave an expensive and huge package in front of my house. Overall, bad experience, much much more hassle than it should have been and had to threaten to get a refund instead of a replacement unless they get me the item I originally ordered fast to accommodate my travel plans.
The products that I received were not damaged and they came relatively fast
Glad to hear it Steven!
Thanks for all of your purchases for your many vehicles and for your feedback.
Please feel free to contact me with any questions.
You can reach me at EXT 1257.
Amy
Seem to have very fair pricing and delivery was updated often with good results
Delivery was quicker than I thought it would be based on product pricing.
Great product, worked great and runs 10 degrees cooler. Fit as good as OEM, had to trim the top radiator hose
My order hasn't arrived. Replied to an email asking if it arrived and haven't heard anything in days.
We have this product listed for TJ And your site says it is made for my 2005 Jeep Wrangler TJ unlimited. Unfortunately, it's not made for an unlimited it's made for the shorter TJ. So this top looks like a toy on my jeep. I tried to find this information, but it's hard for this Pacific product. Quadrate has the exact item I need made by Mastertop. So I'm trying to decide whether to return the toy top I got from Y'all and order the master top or just chalk this up as a poor experience. I've ordered several items from extreme terrain and all my other experiences have been good.
So sorry your sun shade is not fitting as expected Glen.
Please feel free to contact me if you have any questions or if you need
Assistance with this sun shade. I would be happy to speak with you.
You may reach me at EXT 1257.
Have a great day!
Amy
I would definitely recommend this company! Ordering was easy and efficient. I received my order in a very timely manner and I absolutely LOVE my new grill insert for my jeep! Very happy customer here...
FANTASTIC and easy ordering process. Was on my front porch before I could believe it. Your website had better directions vs the ones in the box! Thank god for your videos bc I'd still be in garage swearing from underneath the jeep!
The runner I purchased matches the Mopar but at a fraction of the price. The only downside is that the directions in the box from the manufacturer were HORRIBLE. Skipped so many steps. I went to the video you guys did and that is what helped me. However, they started using diff screws and different sizes vs your video from a year or two ago. They also now ship with varied fittings, so you have to measure it out on your jeep to make sure to use the proper fittings.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If


Hi Vezna,
Really sorry about your experience with your top and appreciate you reaching out to share your feedback.
You have a voicemail from me and I hope to hear back from you.
You can reach me at EXT 1257 if you would like to discuss your review or if you have any questions.
Have a great day!
Amy