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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Easy ordering and unique products. Detailed ads and unique products.
Great mobile app and awesome communication from time of purchase all the way through delivery. However, the item I purchased specifically for a 2020 Jeep JT- that said it fits this vehicle- does not fit unless heavily modified. Other than that- great service.
All around great experience buying replacement LED headlights. Descriptions were good, reviews were thorough, shipping updates were frequent and helpful.
Just got my wrangler a few months ago after wanting and waiting to get one for years. I knew going in I would want to do some upgrades and make this thing truly offroad worthy. Made my first purchase of many, and it arrived pretty quickly, within one week. I spent loads less than I would if I were to have gone through a body shop or similar place, plus the install is pretty easy, granted I do mechanical stuff for work, someone who doesn't normally turn a wrench can do many of these installs fairly simply themselves.
Mike D was quick to answer my question and in a matter of minutes, he helped me place my order and get my parts headed my way.
Parts were labelled '07 to '14 compatible w/o drilling, but that wasn't the case on my '16 JK 2-door.
I chose not to drill more holes in my body work, so I returned the parts for store credit, which is fine.
However, Walgreens apparently hasn't gotten the message about printing return shipment labels.
Happily, Dollar General in Deposit NY did allow me to drop off my package, which saved me 3
Hours of driving to Wilkes Barre to find a "staffed FED EX" site.
Not easy to install. But well worth it. All the pulling,pushing. Stretching Made a nice look. Perfect fit. Very impressed.
I have purchased several of the pre-bled clutch cylinder assemblies from various outlets. All junk that last maybe a year. So now i was looking for the separate parts- master clutch cylinder, slave cylinder and line. Found everything i needed at Extreme Terrain and checkout was fast and easy, delivery was within days. Seamless shopping experience. Quality and durability of what i bought will become self evident once installed. This review does not speak to quality and value. Too soon.
The mirror was great, but the screws to attach to the vehicle were not included in the package. That is unacceptable to me. Now I have to locate the appropriate screws to install.
Will definitely keep buying accessories/parts from the site.
Simple process and fast delivery.
Ii was back and forth with a couple items and the tech support was on top of my situation and helped me make an informed decision about my situations. I will be back next paycheck for some more goodies.
TY Extreme
Don R.
Hard to find items are readily available on your site with affordable prices! Fast and accurate delivery.
Would be nice if Fastners were included. Now I have to research to find those.:-(
The unit I bought was stated as being delivered by a date numerous times in the process and then in the email confirming showed a very different date. The unit I purchased was for my Jeep Gladiator and then in the invoice said for Wrangler...which could fit but also could not. Had to talk to support for a while to figure out if it was the right item and still coming on the right date. I had a very tight schedule and couldn't slip by a day. Fortunately, it all worked out, but lack of clarity added stress.
Reasonable price, easy to order and delivered quickly. The mats are very nice.
Was having trouble getting my veteran discount to apply. They called me on July 3 and everything was taken care of. Very pleased and thanks.
Experience was great. No issues and the website is wonderful
Great customer service, and very knowledgeable crew. Always trying to find any available saving for the customers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Greg!
Sorry for any confusion about your wheel spacers.
You have a voicemail from me and a store credit.
Please let me know if you have any questions.
You can reach me at EXT 1257.
Amy