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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,901 reviews

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Texas
1 review
0 helpful votes
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First time ordering from Extreme Terrain and would definitely order again. My order was delivered it perfect condition and on time!

Date of experience: August 27, 2024
Texas
2 reviews
0 helpful votes
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Email Barrage of Advertisements
September 6, 2024

I do not remember clicking the email notification thing but do not appreciate all the junk email. I will let you know later if the parts are quality or not.

Date of experience: August 27, 2024
District of Columbia
1 review
0 helpful votes
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What it says it was
September 6, 2024

Excellent web description showed up when it was supposed to.

Date of experience: August 27, 2024
Illinois
1 review
0 helpful votes
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Quick Service
September 6, 2024

Everything showed up as advertised Everything showed up as advertised Everything showed up as advertised Everything showed up as advertised Everything showed up as advertised

Date of experience: August 27, 2024
New York
1 review
0 helpful votes
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Easy-peasy
September 6, 2024

The ordering process was very easy.
The item arrived on time.
I do not have a review of the item yet.

Date of experience: August 27, 2024
Massachusetts
1 review
0 helpful votes
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Easy shopping experience
September 6, 2024

The actual shopping is easy, However the product I purchases broke right off. Customer service gave me $10 voucher and its only been one day but no refund yet.

Date of experience: August 27, 2024
New York
1 review
0 helpful votes
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Door seals and top seals
September 6, 2024

Awesome fast shipping as always! Great prices, will order from this company!

Date of experience: August 27, 2024
North Carolina
1 review
0 helpful votes
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Great service a delivery
September 6, 2024

Part was just like described delivered very fast and on time thank you

Date of experience: August 27, 2024
New York
1 review
0 helpful votes
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2nd order
September 6, 2024

Second time I've ordered and I'm 100% satisfied...

Date of experience: August 27, 2024
Idaho
1 review
0 helpful votes
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I got some tail and turn signal LED's for a 91 jeep wrangler, and they turned out great, where very bright, not damaged and came through the mail suprisingly fast. I usually have to wait a week or two for things to be delivered but they got the lights to me really fast.

Date of experience: August 26, 2024
Georgia
1 review
0 helpful votes
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Keep step Bars
September 6, 2024

The installation was as easy as the order process. The Jeep looks great.

Date of experience: August 26, 2024
Missouri
1 review
0 helpful votes
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Fast
September 6, 2024

Quick shipping and easy to find everything I need! Can't wait to order more soon

Date of experience: August 26, 2024
Nevada
1 review
0 helpful votes
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2022 Tacoma Interior items's
September 5, 2024

Order was Easy & quick, Pictures of items, detailed in color, vehicle fit, and total cost. I received in 3-days…, Thank You 😊

Date of experience: August 26, 2024
California
1 review
0 helpful votes
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Received my Smittybuilt top
September 5, 2024

Thank you! Fast shipping and great communication. My second larger purchase with ET and it was a breeze.

Date of experience: August 26, 2024
Texas
1 review
0 helpful votes
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Good service!
September 5, 2024
Updated review

Call and asked a few questions about an up grade for my TJ Wrangler and we're very helpful!

Date of experience: August 26, 2024

Quick and easy!
March 6, 2024
Previous review

Quick and easy!

Date of experience: March 6, 2024
Wisconsin
2 reviews
0 helpful votes
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Axel seal
September 5, 2024

This product shipped quickly and arrived on time. They were the correct parts I needed. I would recommend purchasing from Extreme Terrain.

Date of experience: August 26, 2024
Virginia
1 review
0 helpful votes
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Happy
September 5, 2024

Haven't installed yet but the videos on website gave me confidence to take on this project.

Date of experience: August 26, 2024
Arizona
1 review
0 helpful votes
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Purchased spare tire cover. First time experience salesman helpful when asked about military discount encouraged not easy to get if not tech savvy. So I didn't however my license shows military served and could have sent that. Don't advertise if it's difficult for the consumers. You make it difficult so nobody takes advantage.

Date of experience: August 26, 2024
California
1 review
0 helpful votes
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Openroad 13k winch
September 5, 2024

Best possible price for a winch in its class. Shipping was fast

Date of experience: August 26, 2024
Arizona
1 review
0 helpful votes
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Leveling my Jeep Rubicon
September 5, 2024

Needed just 1/2 inch of lift up front after installing a Warn winch. The spacers were perfect and easy to install!

Date of experience: August 26, 2024