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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I do not remember clicking the email notification thing but do not appreciate all the junk email. I will let you know later if the parts are quality or not.
Excellent web description showed up when it was supposed to.
Everything showed up as advertised Everything showed up as advertised Everything showed up as advertised Everything showed up as advertised Everything showed up as advertised
The ordering process was very easy.
The item arrived on time.
I do not have a review of the item yet.
The actual shopping is easy, However the product I purchases broke right off. Customer service gave me $10 voucher and its only been one day but no refund yet.
Awesome fast shipping as always! Great prices, will order from this company!
Part was just like described delivered very fast and on time thank you
Second time I've ordered and I'm 100% satisfied...
I got some tail and turn signal LED's for a 91 jeep wrangler, and they turned out great, where very bright, not damaged and came through the mail suprisingly fast. I usually have to wait a week or two for things to be delivered but they got the lights to me really fast.
The installation was as easy as the order process. The Jeep looks great.
Order was Easy & quick, Pictures of items, detailed in color, vehicle fit, and total cost. I received in 3-days…, Thank You 😊
Thank you! Fast shipping and great communication. My second larger purchase with ET and it was a breeze.
Call and asked a few questions about an up grade for my TJ Wrangler and we're very helpful!
This product shipped quickly and arrived on time. They were the correct parts I needed. I would recommend purchasing from Extreme Terrain.
Purchased spare tire cover. First time experience salesman helpful when asked about military discount encouraged not easy to get if not tech savvy. So I didn't however my license shows military served and could have sent that. Don't advertise if it's difficult for the consumers. You make it difficult so nobody takes advantage.
Best possible price for a winch in its class. Shipping was fast
Needed just 1/2 inch of lift up front after installing a Warn winch. The spacers were perfect and easy to install!
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If

