ExpressVPNReviews 147

Been using Express VPN for 2 years and am still a very happy customer. Keep it up with the good work.

I have had expressVPN for 1yr now! (ONLY because I signed up for the 1 yr plan) I was mostly using ONLY the DNS servers to stream, but when that quit working I was forced to purchase a new router (which they recommended, and advertised on their website) so I could use their VPN service... my speeds went down EXTREMELY LOW! Sometimes by as much as a 90% loss! I constantly argue and fight back and forth with them, only to get BS excuses in return! I do NOT feel they should be legally allowed to advertise as they do! STAY AWAY!

I have had it up to my neck with these people, so to save myself time, here is the final email i wrote these people, and it isn't good. Never buy expressvpn services, and certainly never use a union pay card if you are ever crazy enough to chance it.

So, its been a week and i have gotten no reply. Just to review, i bought a month of your vpn service with a union pay card. I already had an account with you all, but you wouldnt let me change the card i had on file to union pay, so i had to open a whole new account with a new email. I went through the whole payment process only to find out after i paid that you did not have my email on file. I then spent hours talking to service reps online and waited two weeks for you all to figure out what the problem was. I sent you a bank statement proving i paid for service. I told you multiple times that the vpn worked on my phone and all i wanted was my activation code so i could use it on my lap top. Well... enough is enough. I gave you a whole week to get back to me, and nothing. I guess either i or my money is meaningless to you. No one would have appreciated the run around i got, so true to my word i am writing a review of my experience this past month with you all, and it wont be good. I would demand my money back however you cant find the card i paid with, even after i showed you the statement! So now i have to go to union pay to stop all future auto debits. Thank for the so-so service and the nightmareish fiasco you call customer service.

Benjamin mould

I was told that for my trip in China I need to use a VPN to access all the foreign websites for my project, I stayed in mainland China and found that ExpressVPN provided me access to all the foreign websites that are blocked in China. I used its Hong Kong, Japan, and Los Angeles servers for better connection speed and minimum ping time. I found a bit expensive but since no other less pricey VPN works in China so I had no option. Overall my experience is good with ExpressVPN. The core features which I gathered from the website of ExpressVPN are;

The Points I liked:
Unlimited Bandwidth with Ultra Speed
Endless Server Switches
99.99% Uptime
Provides all VPN protocols OpenVPN (TCP, UDP), L2TP-IPsec, SSTP, and PPTP
High-End Security with OpenVPN 256-bits
Zero log keeping policy of internet activities
136+ servers in 87+ countries
Amazing Referral Program which brings 30 days of free service on every sign-up
30-Days Money Back Guarantee
3 Simultaneous-login Option

The Point I dislike:
No Free Trial Offer
A little Pricey

My speed was never what the built in speed test said. Often as little as 20%. Connection can be fast at times but usually quite slow, and you have to spend most of your day hopping from server to server to find one that works. Also the speed test takes forever since it forces you to go through their entire list of servers one at a time, most of which are pointless and slow. They should have a feature where you could just test a list of favorite servers.

I am living in china and had use expressvpn before. I stop my subscribtion once the 6 months period was up. With the expensive price, the quality, speed and connection provided was very poor. Its a waste of money and time. Please be aware that once u signed up, your account is automatically renew once your subscription expired. You have to manually set your account to "off automatic renewal" if not expressvpn will keep charging u. This is somewhat like a scam. Considering others much cheaper vpn available in the market with much better performance, especially those VPN that had been established for many years i. E. Witopia and etc, do not even consider expressvpn. In addition, expressvpn spend lots of money on advertising in the internet to get more new customers but While not really providing service that they promised. Again its somewhat like a scam or sort of used car salesman tactic.