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The company enjoys a strong reputation for providing clean, well-equipped properties that meet customer expectations, often enhancing family gatherings and vacations. Customers frequently praise the professionalism and responsiveness of the hosts, highlighting their accommodating nature and attention to detail. However, some concerns have emerged regarding rising service fees and a perceived decline in personalized service since the company's association with VRBO. Overall, while customer satisfaction remains high, addressing the fee structure and maintaining personalized support could further enhance the company's standing in the competitive vacation rental market.
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We truly enjoyed our time at Lake Kiwi and the condo was a great addition to the experience. Everything was clean and working condition and the atmosphere made us feel at home.
Enjoyed our time here, the pool and sidewalks to walk, proximity to library and shopping. Our hosts were very accommodating. They made suggestions as to where to go for live music. The backyard was all pool, front yard minuscule. We hardly saw any neighbors as they were all working. Over the fence you could see wildlife, birds, javelina. There were 4 bedrooms and 2 1/2 baths so great for five adults. The only complaint was road noise from Tangerine road from 3 of the party.
Thank you for sharing your experience, Linda! It sounds like you made the most of everything the home and neighborhood have to offer. We appreciate you letting us know about the road noise — your feedback is important and helps us find ways to make every stay even better. We'd love to welcome you back anytime!
Absolutely loved this home. Situated on a golf course in the Palm Valley Country Club, it was just beautiful and had beautiful surroundings. Sleeps 10 - comfortably. Three king beds and two bunk beds. Lots of extra blankets and towels. Super easy to work with - we had to change our date and it was no problem.
The only issue we had was our directions took us to a back gate that we weren't allowed to use, it took a little driving around, but were able to contact someone and found the front gate.
Short distance to the Indian Wells Tennis Garden - and no traffic at all if you take the back roads!
We're thrilled to hear that you thoroughly enjoyed your stay, Jenell. It’s wonderful to know the property was comfortable for your group and that the extra amenities made your stay even better.
Thank you for mentioning the gate directions — we appreciate the feedback and will make sure future guests have clearer instructions. We hope to host you again for your next trip!
I have Evolve as my primary vacation rental support and they have been great. My advisor Ivy Herman is always on top of any updates and provides good guidance with helping me.
Hey there, Paskaran! We're thrilled to hear that you've had such a positive experience with Evolve and that Ivy has been providing you with great support and guidance. We’re always proud to have advisors who are dedicated to helping our owners succeed. Thank you for being a valued part of our Evolve family and we look forward to continuing to support you!
Jonathan is a complete gentleman. They had a very nice time in the property. I would be happy to accommodate them again. Jonathan and his party left the house very nice. Thank you guys stay safe.
Thank you so much for the wonderful feedback, Zelaya! We’re thrilled to hear that Jonathan and his party were such great guests and that they left the home in excellent condition. We’d be happy to welcome them back anytime. Thank you again and stay safe!
Wish I received more booking! I do get alot of regular guests. This area is so popular. Thank you, Kelli Wallis
Thank you so much for your kind words, Wallis! We’re thrilled to hear you’re enjoying your experience with Evolve.
If you ever need anything, we’re just a call or message away.
We enjoyed this beautiful home so much and our host went out of their way to make our stay perfect. So many amenities that we couldn't believe it. We rent many vacation homes with family members and this one was above and beyond anything we have rented yet, in experience and price!
I did have a minor glitch with the credit card that I paid with during my intial registration and deposit. As luck would have it that card got hacked and replaced so my final payment failed. After a moment of panic I called the help line and they were great. We had a wonderful vacation and the entire process was seemless. Thank you
We loved our stay from the comfy beds to the soaking tubs to the pickleball court! Book this today.
Easy to book and communicate with! Great response times and being able to reach out if anything.
This rental was just impeccable, from the location, the privacy, the details in the decorations, treats left, the coffee bar, the ease of checking in and out, comfort of the beds, the cleanliness's. I could go on and on and I did! The hot tub made it exponentially more perfect!
I will definitely request this perfect rental again for our next trip!
As soon as I rented, Evolve stayed in communication with me. As the dates became closer the communication became more frequent and more detailed. Very pleased. Made it feel that they were on top of your stay with every detail
This was out second year to rent the home. Owners very responsive.
Pleasant, easy experience with all the information provided to us
We enjoyed our stay here and would definitely stay again. I liked the little neighborhood it is in also.
Perfect spot - within walking distance to downtown and everything fun! Deck on front and back for perfect people watching when you are tired of walking. Clean, comfortable place - great management! Would stay again in a heartbeat!
Great experience, Great property Great time. Property was clean and very easy to navigate rental process.
Answer: Avoid Evolve it will be a major mistake listing your property with them. The client support is all flash with no substance. The owner protection insurance is a scam! The listing description was never correct, my Financial lost was over $6000 due to guest damages that were supposedly covered. The corporate infrastructure is amateurish and segmented without leadership.
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Hi Dave,
We're thrilled to hear you had such a great time at Lake Keowee and that the condo added to your experience.
We’d love to host you again whenever your travels bring you back to the area!