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etrailer Reviews Summary
The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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I bought two new tires and wheels for my pontoon trailer for what it would cost for a local shop to replace the tires only. Also, the tires arrived one day early. Great job eTrailer!
Needs some mechanical knowledge to complete but the instructions are pretty clear. When not in use it is hard to tell that they are there.
Great shopping experience on this site. Company has a high rated product. RV'er loves this product.
Received product as described along with receiving the product earlier than expected.
After watching the video, reading many of the reviews and chatting with the online chat, I decided to buy this bike rack. My shopping experience was very satisfying.
Easy process
The only thing I ran into that I didn't see on instructions was notching bumper cover.
Always easy, always friendly (when a call is needed), and priced great. Have bought every hitch for the past few cars directly from etrailer. It's my go-to.
Like others have said, the Curt hitch arrived on time, but the packaging was torn apart leaving the edges exposed. Nothing more than cosmetic damage and at least arrived with all the bolts.
Great place! Etrailer's videos and customer service is outstanding.
Love the concept. Will add some Velcro holds to ensure support on our slope.
I bought this to make it easier for me to ensure my slinky was not holding water after I flushed it. We live full time in our RV - 50/50 traveling vs stationary.
Seems to be a quality set of mirrors. Came within the shipping time indicated. Pleased so far.
Exceptional service from Brianna at extension *******.
My fifth wheel RV was broken into a few weeks ago so I now have to move it. That's why I'm purchasing this kit from you guys since I already have the fifth wheel hitch itself. I do not feel comfortable giving anyone my card info of the phone after that theft since personal electronics and computers were stolen from the RV. But please let it be known that I only ordered this kit because of the help from Brianna. So whatever way she can get credit for this sale please to whom it concerns allow her to get this credit. So if there's a way of her getting this credit for this sale please do so. Thank you.
Order arrived quickly, but the hitch unit was so loose in the box, the shippers throwing the box around, tore the box to shreds. Unit needs to be packed solid with foam corners or something. The packaging was very loose. Not good.
I've used etrailer.com several times, and they always deliver! 10 out of 10
We purchased this shower curtain transformer (cue cool transformer sounds) and are so glad we did. Even with our weird stepped out wall next to the shower, we were able to utilize the expander. There is much more shoulder and elbow room, which we expected inside the shower, but also outside, once the bar is folded in. What a very nice side effect! We would suggest this item to all rv/small home dwellers.
Excellent, im a repeat customer to e Etrailer great price fast shipping.
Air bags was a good choice nxt will be bigger springs.
Best Price on the internet and Super Fast Shipping. Will use this company again!
No matter what your needs may be they have you covered! Everything we have ever purchased has been exactly what we needed and arrived faster than expected.
From the business
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members