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The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
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Thanks quick and fast. Replaced my old one perfect. Looks more modern than the previous one.
Placed my order for jacketed 10/2 wire. Only place I could find it. Had it delivered a couple of days later.
Ordered a Thule wing bar evo rack for an Ioniq 5. Fit is great, never used a clamp-on rack before, seems pretty solid. Delivery was very quick, quicker than ordering a fit kit locally.
The instruction video was helpful and making the decision and installing the light
Needed a trailer wiring harness for my 2013 Dodge Journey. After reading reviews and watching a couple of installation videos, I decided to order one from here. Installation was simple and everything that I needed was included in the kit. I definitely would buy from them again and would recommend anyone to order what they need from them.
We have a 3 year old 20' party barge that we purchased new. It is used exclusively in the Gulf of Mexico, generally in the Cedar Key, FL area.
Unfortunately, whilst these trailer frames are coated, the suspension, brakes and hubs etc are not. We purchased replacements to rebuild and protect the trailer using stainless steel bolts and galvanized parts.
Good advice on the website on what to purchase, quick delivery, no surprise when fitting on the vehicle, great overall experience, thank you very much!
Over the phone customer service was great, very helpful. Made sure I had everything I needed and was very patient.
Replace my old Ranger trailer tail light with a new led light from trailer! Item arrived really quick and was easy to hook up!
Reasonable prices good quality, fast service excellent follow up
Initially I was going to put my tent trailer up on blocks and take the wheels to a local tire store to have new tires mounted. But they didn't have the tires in stock, and I also needed to replace one rim. It turned out to be easier to just order 3 new wheels with tires from etrailer and have them show up at home.
Received well within expectations and already installed. Great product!
Received as described and installed on vehicle already. Very good shape for used item.
My order got messed up, didn't send it next day, package torn from transport ( delivery issue. I reported it to E-Trailer and they made it good sent me the lost parts.
Ordered online. In Stock but still took 5 days to be shipped?
Placing order was easy. Items arrived fast. Installation videos were very helpful. However, the paint on the hitch was chipped in a few places, so I'm slightly worried about the corrosion in the future. Overall, I'm satisfied with the purchase, and definitely plan to buy from etrailer in the future. Thank you.
Great experience; shipped in two days! Product is exactly what they said it would be. 2 people (just to hold it properly) 15mins.
Shipping carrier matters. I called immediately when I saw USPS but the carrier could not be changed which caused me to have to drive about 30 miles to get the parcel. Carrier should be communicated prior to finalization of the order.
Shipping was awful, boxes looked like they were taped together by a four year old.
Easy online ordering Pricing is good and the variety of products is really nice to get everything you need in one place
Ok for my needs. Needed a brake controller and tow mirrors for a 2003 Jeep Grand
Cherokee. Decent price and selection.
Answer: First one to pop up on google search. No other reason.
Answer: Good afternoon, Andrey: Thank you for your interest in etrailer.com. I am happy to answer any questions that you have via email. You can contact me at [email protected] or via phone at 1-800-298-8924. We are available from 7 AM to 8 PM Mon-Fri central, 9 AM to 5 PM Saturday and 12 PM to 6 PM Sunday. Please keep in mind that we are not able to ship to the UK. Rebecca N
Answer: Dont bother they shipped me open items missing everything... twice when i ordered NEW
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.

