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The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
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Product was delivered quickly. No problems to report. Whole experience was great!
The box came a little beat up but all the hardware was there and everything was good
You all had exactly what I needed and at a great price. Then you shipped it quickly and I was able to haul my trailer.
Watch the installation videos and you will know everything you need v
Received quickly, installed, and is a quality product. Great follow up to make sure everything was correct. Thank you!
So far, I have found what I need and I have not been charged an exorbitant an amount of money. On another site, if they had what I was looking for, the cost was 5x as much. I KNOW what the product should cost. Thank you, etrailer providing parts at a reasonable price! I do have an issue with the delivery. I paid an additional charge for fast delivery and did not receive the item on the specified day. I know this is the fault of UPS, but it's still frustrating. I paid $23.79 and received my items on the day the $5 delivery charge promised.
Ever transaction has been satisfactory. Great selection of quality products.
Wheels look good and fit well. Converted from 15" 6 bolt wheels to 16" so I can run better tires on my dump trailer. Toyo m55's 245/75r16 of my 3/4 ton pickup.
Easy to find and locate items needed. Process was quick and easy. Shipping was fast and on time.
I ordered this to help with body roll on my 2000 Silverado 1500 4wd extend cab. *******k mi. The shipping was fast and could not believe how heavy this front sway bar was compared to my OEM one, maybe 3x heavier. After installing and after 1 week of driving I can tell you it made a big difference on turns and the front end stays level now. The downside is the back of truck seems to compensate too much now on bumps which makes ride rougher than before on straight, just cruising. So there's give and take. I almost think its too heavy duty for my size truck. I'm wondering if getting the rear stabilizer would make the ride.smoother but not sure if I could justify spending that.much money or take a chance of it not being better.
Customer service was awesome when I ordered the wrong part and had to exchange it.
Everything was delivered intact and as expected. I always have good experiences with etrailer!
My husband and son put the hitch on for me. I would recommend two people of you don't have something to hold the hitch up while you bolt it on. Otherwise I think it took them about an hour to install. I will be testing it out soon.
Forward drivers side bolt didn't line up with the factory car bolt hole. I had to slightly modify the hole in the hitch. The washers for the carriage bolts should be sized large enough, or made as one piece, to keep them from spinning in the frame (where you can't get to them to hold them). Also, the round hole, drivers side that has to be modified, has to be round not just elongated to allow the carriage bolt to go through it.
The Curt T-Connector Vehicle Wiring Harness with 4-Pole Flat Trailer Connector instructions are useless when it comes to describing how to remove the rear bumper cover.
Having a busy landscape business, I can't have my trailers down. Parts came quickly packed well & most important, the right parts! Trailer up and running. Super good price also, totally beat all others I looked at local & online. Never been disappointed with Etrailer.
I received my order in 3 parts, the first 2 were in great condition but the last piece arrived in heavily damaged condition, but I have yet to inspect the contents due to the weight of the item.
Good product, good price, good service.
I used Etrailer a lot.
Answer: First one to pop up on google search. No other reason.
Answer: Good afternoon, Andrey: Thank you for your interest in etrailer.com. I am happy to answer any questions that you have via email. You can contact me at [email protected] or via phone at 1-800-298-8924. We are available from 7 AM to 8 PM Mon-Fri central, 9 AM to 5 PM Saturday and 12 PM to 6 PM Sunday. Please keep in mind that we are not able to ship to the UK. Rebecca N
Answer: Dont bother they shipped me open items missing everything... twice when i ordered NEW
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